Desktop Technician

1 week ago

Denver, Colorado, United States Collabera Full time
Company Description

COLLABERA INC.

Company Overview

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Executive & Professional Search and Vendor Management Programs.

Collabera has been a leader in IT staffing for over 25 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.

Specialties

IT Consulting, Professional Services, IT Services, Enterprise Software Solutions

Job Description

Job Details:

Job Title: Desktop Technician

Location: Denver, CO 80225

Duration: months (could go beyond)

Position Summary:

· Candidate has to work as part of a group of technical team members during a fast-paced, hardware refresh project.

· Responsible for configuring and preparing PCs for deployment in a central warehouse location.

· Configuration includes standard activities such as adding PCs to active directory, installing applications utilizing Computer Associates software delivery tools, manual software installs, configuring end-user profiles and reimages machines if needed.

· PCs will be distributed to end-user locations nationwide for deployment by another team.

· The Configuration Team will be comprised of six to ten technicians.

Qualifications

Required Education/Experience:

· High School Diploma

· 2+ years of related experience

· Must be able to obtain Public Trust security clearance

· Extremely well organized

· Ability to communicate effectively both written and verbally

· Ability to work in a fast paced, team environment

· Ability to maintain or exceed production goals with machine setups

Desired Education/Experience:

· Certifications such as Comptia A+, MCP, ITIL V3 Foundations

· Experience using CA ITCM to manage endpoint devices

· Familiarity with government IT environment and administrative processes

· Experience with ServiceNow IT Service Management Solution

Additional Information

All your information will be kept confidential according to EEO guidelines.

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