Sales Manager

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. 

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. 

Bartell Hotels is an equal opportunity employer.

Primary Objective of Sales Manager Position 

Secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive
recognition within the local community for the hotel. 

Responsibilities 

Full job description

The Sheraton La Jolla is currently seeking a dynamic, experienced and motivated individual for the position of Sales Manager. Candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales management experience.  We offer competitive pay and a complete benefits package including health, dental, vision, life insurance, paid time off, 401K retirement plan, Marriott employee travel discount program, and complimentary parking.  

The Sheraton La Jolla Hotel is locally owned and managed by Bartell Hotels and has just completed a major, multi-million dollar renovation.

The responsibilities of the Sales Manager include but are not limited to:

• Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning
• Be fully knowledgeable of competitive markets outside the area
• Solicit and develop new business while maintaining existing relationships will the hotel's current accounts
• Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
• Follow Sales policies and procedures
• Make personal sales calls
• Conduct exceptional site inspections and property tours with potential clients
• Maintain professionalism in problem situations
• Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc
• Upsell to improve revenue generation and ancillary revenue to include Room Rental, Audio Visual and Banquet Food and Beverage
• Attend trade shows, industry and local events that create opportunities for networking
• Develop creative marketing techniques
• Achieve and exceed team annual goals as established by the Director of Sales
• Maintain correct procedures for credit control, financial transactions, and security of financial assets
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
• Ability to accurately use various office and sales software
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc., and how to sell against them
• Follow all additional duties as assigned by the Director of Sales
• Skills-
• Possess strong sales and negotiating skills with the ability to close in a positive outcome
• Knowledge of CI/TY and Marriott systems to include Lightspeed a plus
• Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Effective communication
• Professional and ethical
• Displays enthusiasm
• Excellent customer service skills
• Team player 
• Available to meet and entertain guests 
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
• Minimum of 3 – 5 years of hotel sales management experience required
• Salary Range: $75K-$82K annually. This position is bonus eligible

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.