Project Coordinator

5 days ago

Pittsburgh, Pennsylvania, United States A-Link Printing Mailing & Marketing Solutions Full time
Seeking a skilled and dependable Project Coordinator / Customer Service Representative to join our team.The ideal candidate will be highly organized, customer focused, and able to manage multiple projects in a fast-paced production environment.
Responsibilities:
  • Serve as primary contact for new and existing customers: managing inquiries, quotes, and orders from start to completion.
  • Follow up with existing clients to ensure ongoing satisfaction and identify any new or upcoming printing needs.
  • Build and maintain long-term relationships with clients to enhance customer retention and loyalty.
  • Assist in generating quotes, preparing sales proposals, and negotiating pricing with customers.
  • Support the sales team with account coordination and follow-up as needed.
Skills & Qualifications:
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Marketing, or related field preferred.
  • Minimum 2 years of experience in customer service or inside sales, preferably in a printing or manufacturing environment.
  • Strong written and verbal communication skills, strong math skills.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Proficient with Microsoft Office Suite and knowledge of CRM software a plus.
  • Ability to work independently and as part of a team.
  • Prior experience in printing, mail, marketing, or office admin roles a plus

Benefits:

  • Competitive hourly pay ($18 - $23 per hour), depending on industry experience.
  • Health Insurance, Dental, Retirement Plan
  • Opportunities for professional growth and development

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