Data Center Engineer

1 week ago

Raleigh, North Carolina, United States NetActuate Full time

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Job Description / Functions

  • As an Infrastructure Engineer, with Deployment & Support responsibilities, you are experienced in developing and implementing on-premise and cloud-based server infrastructure. You understand that "cloud" is a relative term and that you're still working with physical servers in a datacenter to deliver it.
  • You have worked in agile environments that are project oriented. You have experience designing, deploying, operating and supporting Hypervisors, Storage, networking, DNS.
  • The successful candidate must have strategic agility and good decision-making skills. They should also possess the ability to work well in a collaborative, team-oriented environment with a strong customer-service orientation.
  • This function should be able to solve problems at a tactical and functional level, have excellent oral and written communication skills, a solid work ethic and unquestioned integrity.

Position Responsibilities / Requirements

  • Day-day management on-premise of physical datacenter(s) including working with hardware (our own and customers)- rack/stack, cabling, configuration, etc.
  • We make use of slack, zoom, whatsapp and Skype for internal and external communication and you are expected to be available during your expected work hours. You may be required to work additional hours to continue work on projects, or during schedules that do not impact customer use of infrastructure.
  • Expected to work on assigned shift schedule unless provided a different schedule by your manager. May be called upon for other projects or assignments with reasonable notice of schedule changes/modifications.
  • Switch and network monitoring/troubleshooting/configuration
  • Interact with customers in a support role to handle infrastructure and systems related issues.
  • Work as a lead both in the datacenter and with the support team as the senior escalation contact for physical/network/service issues and coordinate to resolution
  • Write runbooks for ansible or other Devops; ability to work with software developers on planning and platform deployments that may include Linux, *BSD with various clustering

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