Senior Product Manager

Our financial services client is seeking a seasoned Senior Product Manager with deep expertise in Adobe Campaign (or Salesforce) and a strong background in communications technologies including email, SMS, push notifications, and chat.

This is a contract-to-hire opportunity, starting ASAP, with an initial term of 6 months and high likelihood of extension through 2026 or conversion to full-time (40 hrs/week).

Location Requirements: Candidates must reside within 50 miles of one of the following cities and able to work onsite at least 2 days a week (can work from home on the remaining days):

• Charlotte, NC
• Irving, TX
• New York, NY
• Baltimore, MD
• Wilmington, DE

The ideal candidate will be a strategic operator and hands-on contributor, capable of working closely with stakeholders across Marketing, Business Operations, Engineering, and Data Science. This role is critical to driving the roadmap and execution of external messaging capabilities for prospects and customers.

Senior Product Manager Responsibilities

• Lead the vision, roadmap, and execution of communications platform enhancements, with a focus on Adobe Campaign and other messaging technologies.
• Collaborate cross-functionally to prioritize and manage campaign backlogs, technical requirements, and quarterly planning for SMS and Chat initiatives.
• Own and evolve the marketing technology backlog to enable timely, personalized communications.
• Drive stakeholder alignment and consensus across business and technical teams.
• Translate business needs into clear, actionable product requirements.
• Manage vendor relationships for data integrations and platform maintenance.
• Deliver data-driven insights to inform product decisions and optimize communications strategies.

Senior Product Manager Requirements

• Minimum 5 years of product management experience, ideally in fast-paced, cross-functional environments.
• Proven experience with Adobe Campaign, Salesforce, or similar communications platforms.
• Strong understanding of communications channels: email, SMS, push, and chat.
• Demonstrated ability to work with stakeholders across marketing, engineering, and data science.
• Technical curiosity and comfort engaging with platform architecture and data sources.
• Experience in financial services or lending is preferred.
• Excellent communication and documentation skills.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

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Billy Carter - Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 10/09/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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