Patient Access Representative

3 days ago

Lodi, California, United States Adventist Health Full time
Description

Serving communities in Kern, Los Angeles and Ventura counties in Southern California Region, the goal of Adventist Health Physician's Network is to create a network of providers who understand the health care and social needs of the community.

Key services include primary care, urgent care, women's and children's, cardiology, surgical specialties and more. Additionally, the Southern California physician organization includes an Independent Physician Association (IPA) that manages 23,000 lives in the Glendale and Los Angeles markets and a Clinically Integrated Network (CIN) of providers in Simi Valley.

Job Summary:

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements:


Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred


Essential Functions:

  • Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
  • Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
  • Follows guidelines and instructions from senior staff.
  • Performs other job-related duties as assigned.
  • Performs other job-related duties as assigned.


Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.


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