Accounting & Operations Support Specialist

About L&M Carpet One

Founded in 1969, L&M Carpet One Floor & Home is one of the largest privately owned flooring companies in central Virginia, serving residential, commercial, and new construction clients. We're a family-owned business with 55+ years of stability, 4.8 stars on Google (449+ reviews), and a reputation for quality installations and award-winning customer service.

We're not a startup. We're not a "work hard, play hard" culture. We're a stable, profitable business that rewards consistency, accuracy, and reliability.

The Role: This Isn't for Everyone—And That's By Design

We're looking for an Accounting & Operations Support Specialist who thrives in a detail-driven, process-oriented environment. This isn't a "sit in a cube and process invoices" job. You'll work closely with our Controller and support multiple departments—owner, operations, purchasing, sales—juggling priorities and keeping the back office running smoothly.

If you're someone who takes pride in getting things right the first time, asks clarifying questions instead of guessing, and doesn't need constant praise to know you're doing good work, keep reading.

What You'll Actually Do:Daily/Weekly Accounting Operations:

• Post customer payments and prepare daily bank deposits
• Run weekly payables and ensure vendors are paid on time (capturing early-pay discounts when possible)
• Open and distribute incoming mail
• Match invoices to purchase orders and enter into RFMS (our flooring-specific software)

Commercial Job Support:

• Enter commercial projects into RFMS, assigning material and labor lines for each contract
• Job cost and invoice customers in a timely, accurate manner
• Send quotes and invoices to customers as needed

Vendor & Purchasing Support:

• Work with the warehouse to verify correct materials were received
• File claims for discrepancies or damaged materials
• Verify correct pricing from vendors

Cross-Department Coordination:

• Support the owner, operations partner, and installation manager with ad-hoc requests
• Manage your own time and priorities when multiple people need things from you
• Proactively clarify deadlines and urgency instead of guessing

You'll Thrive Here If:

• You're detail-oriented to the point of being obsessive (in a good way)
• You're comfortable working in an environment with high standards and direct feedback
• You can manage your own time and priorities when multiple people need things from you
• You don't take criticism personally—you see it as a chance to improve
• You're a self-starter who doesn't need hand-holding or constant check-ins
• You prefer process and structure over "winging it"
• You have 3-5 years of AR/AP or bookkeeping experience (industry doesn't matter—we'll train you on RFMS and flooring-specific processes)

This Role Is NOT a Fit If:

• You need remote work or a flexible schedule (this is 100% in-office, Monday-Friday)
• You're easily rattled by direct feedback or need frequent praise
• You prefer working on one thing at a time in a predictable, low-pressure environment
• You need a lot of autonomy or creative freedom (this is a process-driven role with clear expectations)

What You'll Get:

• $48,000–$53,000/year (weekly pay—no waiting two weeks for a paycheck)
• 100% employer-paid health insurance (single coverage—worth $8,000–$10,000/year, so your real comp is $56k–$63k)
• 3% Simple IRA match (immediate vesting—we put money in your retirement from day one)
• PTO: 2 weeks after 1 year, 3 weeks after 2 years (up to 2 unused days eligible for payout annually)
• Dental insurance available
• Stable, established business: 55 years, family-owned, 4.8 stars on Google (449+ reviews)—we're not going anywhere
• No nights, no weekends, no on-call
• Set schedule (M-F, 8-hour shifts—start/end times flexible within reason, but must be consistent)

Requirements:

• 3-5 years of AR/AP or bookkeeping experience (construction, retail, or similar fast-paced environments preferred, but not required)
• High attention to detail (this is non-negotiable)
• Strong organizational and time-management skills
• Comfortable with direct feedback and high standards
• Proficiency in Microsoft Excel and Outlook
• Ability to learn new software quickly (we use RFMS, a flooring-specific system—we'll train you, but you need to be able to pick it up)
• Strong communication skills (you'll need to ask clarifying questions, follow up proactively, and work with multiple departments)

Preferred (But Not Required):

• Experience in flooring, construction, or building materials industry
• Familiarity with job costing or project-based accounting
• QuickBooks or other accounting software experience

To Apply:

Submit your resume and answer the following three questions in your cover letter:

• Describe a time you caught an error that someone else missed. What was it, and how did you handle it?
• How do you prioritize when multiple people need things from you at the same time?
• What's your experience with accounting software? (Specific programs are fine—we use RFMS, but we'll train the right person.)

Applications without answers to these three questions will not be considered.

Equal Opportunity Employer: L&M Carpet One Floor & Home is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and experiences.

L&M Carpet One Floor & Home

6156 Mechanicsville Turnpike, Mechanicsville, VA 23111

| Founded 1969

Pay: $48, $53,000.00 per year

Benefits:

• 401(k) 3% Match
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Which work environment do you prefer?

A) Remote or hybrid (work from home at least part-time)

B) Flexible in-office schedule (I can choose my hours day-to-day)

C) Consistent in-office schedule (same start/end time every day, Monday-Friday)

D) I'm open to any schedule

• Which statement best describes how you prefer to receive feedback?

A) I prefer frequent praise and positive reinforcement

B) I appreciate direct, constructive feedback—even if it's critical—because it helps me improve

C) I prefer minimal feedback and like to work independently without much oversight

D) I need a lot of guidance and check-ins to stay on track

• You're working on a task when three different people ask you for something at the same time. What do you do?

A) Drop what I'm doing and help whoever asked first

B) Tell everyone I'm busy and will get to them when I can

C) Ask each person for their deadline and urgency, then prioritize accordingly

D) Try to do all three things at once so no one has to wait

• How would you describe your approach to accuracy in your work?

A) I work quickly and fix errors if I catch them later

B) I double-check everything before submitting, even if it takes extra time

C) I rely on others to catch my mistakes

D) I'm accurate most of the time, but everyone makes mistakes

• How many years of accounts receivable, accounts payable, or bookkeeping experience do you have?

A) Less than 1 year

B) 1-2 years

C) 3-5 years

D) 5+ years

Work Location: In person