Warranty Admin
2 weeks ago
Company Description
Lexus of Marin is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities
Salary: $26.00 to $30.00 per hour
Our associates are happy to work here because:
- We boast the lowest turnover in the industry.
- We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
- We are committed to developing and promoting within the company.
- We are technology based - most jobs use iPads or iPhones that we provide.
- Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
- We encourage peer to peer teamwork and recognition.
- Special benefits to purchasing and leasing a car.
- Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us
Job Description
Position Summary:
The Warranty Administrator is responsible for accurately processing, recording, and reconciling all warranty claims with the manufacturer. This role ensures that all documentation meets factory requirements and that claims are submitted and paid in a timely manner. The Warranty Administrator also supports the service team with warranty-related processes and performs additional clerical duties as needed.
Essential Duties and Responsibilities:
- Process all warranty claims promptly and accurately.
- Review and verify all warranty documentation to ensure compliance with factory OEM guidelines.
- Reconcile warranty receivables and payments through the appropriate accounting schedules.
- Post warranty credits and adjustments into the computer system.
- Resubmit rejected claims or obtain proper authorization to adjust or write them off.
- Follow up on outstanding or unpaid claims to ensure timely resolution.
- Track warranty parts by tagging with the repair order number, replacement date, and disposal date.
- Coordinate the shipment or disposal of warranty parts according to manufacturer policies.
- Maintain organized and complete service records as required by the warrantor.
- Stay current on factory recalls, service bulletins, and warranty policy updates.
- Maintain a professional appearance and a clean, organized workspace.
- Perform other duties as assigned.
Qualifications
Preferred:
- Ability to perform all essential duties efficiently and accurately.
- Strong attention to detail and organizational skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency with computers and standard software applications (e.g., MS Word, Excel).
- Excellent written and verbal communication skills.
- Ability to read, comprehend, and follow written and verbal instructions.
- Professional and courteous demeanor.
Required:
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
(The Warranty Admin Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $26.00 and $30.00.)
Schedule:
- Full Time
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
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