Multi-Site IT Site Delivery Manager

**The Opportunity

Join Hitachi Energy Transformers
– Business Solutions IT Organization as a
Multi-Site IT Site Delivery Manager,**
where you'll lead IT service delivery for a cluster of factories and offices across a geographical area. This is your chance to shape IT operations that drive business growth and innovation. You'll be the trusted partner for site leadership, ensuring seamless infrastructure, robust cybersecurity, and reliable application support. In this dynamic role, you'll manage vendor relationships, guide IT professionals, and champion process excellence to deliver exceptional service performance. If you thrive in a fast-paced environment and love solving complex challenges, this is the opportunity to make a real impact.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How You'll Make An Impact

• Lead IT service delivery for multiple sites and factories.
• Act as the primary contact for IT suppliers and global teams.
• Oversee ticket management, triage, and escalation processes.
• Drive infrastructure support and governance onsite.
• Manage IT build projects and ensure machine connectivity.
• Provide first-line application support and cybersecurity response.
• Plan and control IT budgets for assigned sites.
• Guide and develop IT team members for success.
• Site IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to.

Your Background

• Bachelor's degree in Computer Science or Engineering, or 10+ years of IT experience.
• Minimum 7 years in IT roles, with 3+ years in IT management.
• Strong project management experience in global environments.
• Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.
• Flexibility to manage multiple shifts of IT resources in a factory environment.
• Expertise in ITIL, cybersecurity, and infrastructure operations.
• Fluent in English and local language of the region.
• Experience in manufacturing IT environments is a plus.

Tools

• MS Office Products -Excel, Word, Sharepoint, Teams, Outlook
• SNOW Service Now Enterprise IT Management Platform.
• Microsoft DevOps, Microsoft Azure
• SAP S4Hana
• Information/Data & Analytics/Business Intelligence

Methodologies

• ITIL
• L6S
• PM/Agile PM
• COBIT

More About Us
At Hitachi Energy, you'll join a global leader committed to advancing a sustainable energy future.

We offer continuous learning, career development, and opportunities to work on cutting-edge technologies.

Be part of a diverse, inclusive team that values collaboration and innovation.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.
All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy's career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.