Community Connect Internship Summer 2026

This is a full time, 14-week hybrid OR onsite summer internship that will occur during one of the below time frames:

• May 4 – August 7, 2026
• May 11 – August 14, 2026
• May 18 – August 21, 2026

Open to hiring candidates that reside anywhere near our three primary regions:

• West (Grand Rapids)
• East (Southfield)
• South (St. Joseph)

In your Workday application, please include the name of your current university, degree, and expected graduation date (or completion date, if applicable).

Job Summary

We are seeking a motivated and detail-oriented individual to join our Community Connect team, supporting one of the largest Epic Community Connect programs in the country. This role plays a critical part in enhancing digital services for over 500 practices and 337 contracts across Corewell Health's regions.

Essential Functions

• Practice Onboarding & Implementation
  • Coordinate new clinic implementations, including kickoffs, infrastructure builds, and go-lives.
  • Serve as the primary point of contact for assigned practices, ensuring timely delivery of project milestones and training schedules.
  • Collaborate with Epic analysts, trainers, and operational leaders to support successful transitions.
• Contract & Billing Oversight
  • Manage contract workflows using Quantum and Workday, including invoice generation, cost modeling, and fee schedule updates.
  • Track and reconcile billing line items (e.g., Twilio, Epic modules), ensuring accuracy and compliance with regional standards.
  • Support contract migration to unified Epic donation agreements and maintain documentation for audit readiness.
• Financial Analysis & Reporting
  • Analyze practice-level financial performance, identify trends, and recommend adjustments to improve cost efficiency.
  • Prepare and submit EIB templates for invoicing, ensuring alignment with variable and static cost structures.
  • Partner with accounting and legal teams to resolve discrepancies and support collections efforts.
• Operational Support & Communication
  • Respond to ServiceNow tickets related to billing, security, and technical access.
  • Maintain Salesforce records for provider and practice data, ensuring data integrity across systems.
  • Participate in governance meetings, townhalls, and coalition forums to represent practice needs and share updates.
• Process Improvement & Standard Work
  • Contribute to the development and refinement of standard work documents, including provider add workflows and offboarding protocols.
  • Support initiatives such as Workday cleanup, gap closure surveys, and AI tool adoption.

Qualifications

Required

• High School Diploma or equivalent
• Currently enrolled in a university pursuing an Associate's or Bachelor's degree in area of accountability.
  • May also be a recent graduate from an Associate's or Bachelor's degree program.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Intern Program

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling

---