Relationship Manager

6 days ago

Central Falls, Rhode Island, United States Financial Statement Services Full time

Who We Are:

FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We're looking for a Relationship Manager to join our Business Development team in the East Coast, US. In this role, you'll strengthen client partnerships, drive revenue growth, and help expand our footprint across key markets. If you're energized by cultivating long-term client relationships, motivated by uncovering growth opportunities, and have experience working with Credit Union clients—we'd love to hear from you.

Why You'll Love This Role:

  • You'll drive impact by managing key client relationships and identifying ways to grow our partnerships through meaningful, strategic conversations.
  • You'll own your portfolio—working closely with the Chief Revenue Officer, you'll be empowered to lead client retention, expansion, and development efforts.
  • Your insights matter—you'll help shape how we grow, bringing real-time market feedback and your ideas to the table.
  • Hybrid schedule available, giving you a balance of collaboration and autonomy. Will work onsite at least 3 days a week during an initial training period of no less than 90 days.

Your Essential Duties:

  • Act as a strategic partner to a portfolio of clients, ensuring exceptional service, retention, and profitable growth.
  • Increase revenue by seeking out new business opportunities with current and prospective clients.
  • Build and maintain a robust pipeline of Credit Union and related industry prospects through outreach, networking, and referrals.
  • Develop and present pricing proposals and RFP responses tailored to each client's needs.
  • Represent FSSI at trade shows and industry events, especially those tied to the Credit Union space.
  • Collaborate with internal teams—Client Services, Marketing, Technical, and Leadership—to deliver seamless onboarding and support for new work.
  • Maintain all contact activity in our CRM system and contribute to monthly reporting and forecasting.
  • Travel to meet with clients and prospects as needed, with regular portfolio reviews and annual account planning.
  • Attend client conferences and FSSI meetings on a monthly, quarterly and annual basis.  
  • Serve as an escalation point for resolving client concerns and championing improvements.
Requirements

What You Bring:

  • Bachelor's degree in Business, Communications, or a related field.
  • 5+ years of experience in business development or sales. We are specifically seeking candidates who have worked with Credit Union clients or have direct experience in the Credit Union industry.
  • A proven track record of hitting targets and closing deals.
  • A self-starter mindset with the ability to work independently and make informed decisions that reflect your experience and responsibilities.
  • Strong communication and presentation skills, with a focus on building trust and long-term relationships.
  • The ability to prioritize, manage time effectively, and stay organized in a fast-paced environment.
  • Proficiency in Word, Excel, PowerPoint, and CRM tools.
  • Knowledge of social media platforms such as LinkedIn, Twitter, Facebook, Google+ and other relevant platforms.
  • A knack for learning and articulating technical concepts to non-technical audiences.

The description above is a summary of the highlights of the role, a full job description will be provided.

Benefits

Why Join Us?

  • Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
  • Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.
  • Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.

Benefits include:

  • 401(k) & Roth + Employee Stock Ownership Plan
  • Medical, Dental, Vision & Life Insurance
  • Vacation, sick leave and paid holidays – including your birthday
  • Employee Assistance & Care Programs
  • Additional perks & employee award programs

Ready to grow with us? Apply today

FSSI Careers Page

  • Grade 8 Moderate Self-Contained/Hybrid Special Educator

    22 hours ago

    Central Falls, Rhode Island, United States CENTRAL FALLS SCHOOL DISTRICT Full time

    Position Overview: The Central Falls School District seeks to hire a talented, knowledgeable, and highly innovative certified educator to fill the self-contained/hybrid special educator grade 8 position at Calcutt Middle School for the school year. All CFSD educators are expected to carry out the Districts core values of EQUITY, EMPOWERMENT, and EXCELLENCE...

  • PK- Special Educator- Self Contained- 25/26 SY

    2 days ago

    Central Falls, Rhode Island, United States CENTRAL FALLS SCHOOL DISTRICT Full time

    Position Overview: The Central Falls School District seeks to hire a talented, knowledgeable, and highly innovative certified educator to fill the position of PK Special Educator for Self Contained 2-sessions for the school year. All CFSD educators are expected to carry out the Districts core values of EQUITY, EMPOWERMENT, and EXCELLENCE as they work towards...

  • Long Term Substitute 5th Grade Teacher 250 Per Day

    1 week ago

    Central Falls, Rhode Island, United States The Learning Community Full time $65,000 - $100,000 per year

    The Learning Community, a vibrant public charter school that centers the voices of students, families, and teachers, seeks a collaborative, Long Term Substitute 5th Grade Teacher passionate about supporting students to grow academically and socio-emotionally. In this role, you will bridge the fundamental skills learned in earlier grades by encouraging...

  • Grades 7/8 Science

    2 weeks ago

    Central Falls, Rhode Island, United States CENTRAL FALLS SCHOOL DISTRICT Full time

    Position Overview: The Central Falls School District seeks to hire a talented, knowledgeable, and highly innovative certified educator to fill the 7th/8th Grade Science position at Calcutt Middle School. As a teacher at Calcutt Middle School, you are to teach all students by providing appropriate scaffolds and supports for students. You may teach students in...

  • Social Studies Teacher Grades 7/8

    2 weeks ago

    Central Falls, Rhode Island, United States CENTRAL FALLS SCHOOL DISTRICT Full time $60,000 - $100,000 per year

    Position Overview: The Central Falls School District seeks to hire a talented, knowledgeable, and highly innovative certified educator to fill the 7th/8th Grade Social Studies position at Calcutt Middle School. As a teacher at Calcutt Middle School, you are expected to teach all students by providing appropriate scaffolds and support for them. You may teach...

  • Special Education Inclusion Teacher Grades 6-8 for 25/26 SY

    2 weeks ago

    Central Falls, Rhode Island, United States CENTRAL FALLS SCHOOL DISTRICT Full time

    Position Overview: The Central Falls School District seeks to hire a talented, knowledgeable, and highly innovative certified educator to fill the secondary special education inclusion at Calcutt Middle School. All CFSD educators are expected to carry out the Districts core values of EQUITY, EMPOWERMENT, and EXCELLENCE as they work towards building...

  • Grades 3-5 Special Ed. Self Contained Teacher

    2 weeks ago

    Central Falls, Rhode Island, United States CENTRAL FALLS SCHOOL DISTRICT Full time $90,000 - $110,000 per year

    Position Overview: The Central Falls School District seeks to hire a talented, knowledgeable, and highly innovative certified educator to fill the self-contained special educator grade span 3-5 position at Ella Risk Elementary School for the school year. All CFSD educators are expected to carry out the Districts core values of EQUITY, EMPOWERMENT, and...

  • Family Nurse Practitioner

    1 week ago

    Central Falls, Rhode Island, United States Healthcare Management Advisors Full time $120,000 - $150,000 per year

    Job Title: Family Nurse Practitioner (FNP)Location: Central Falls, RIJob Type: FT School Calendar year. SUMMERS OFFSchedule: M-F 7:30am – 3:00pmCompensation: Competitive salary + benefitsSMART Purpose: (School Health M*odel for Academics, Reaching ALL, T*ransforming Lives) Our purpose is to break the cycle of poverty and positively impact the trajectory of...

  • Commercial Relationship Manager

    3 weeks ago

    Glens Falls, United States ALAANT Full time

    Do you have commercial banking experience? Are you seeking a new organization that focuses on personal growth? If so, Alaant Workforce Solutions has an opportunity with a top financial organization in the capital region! Hours and Benefits for the Commercial Relationship Manager: On-site Monday-Friday $75,000 - $125,000 Paid Time Off, plus paid Holidays 401k...

  • Relationship Manager

    4 weeks ago

    Falls Church, United States Capital One Full time

    Relationship Manager - DCAre you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing...

  • Pharmacy Relationship Manager

    3 days ago

    Cuyahoga Falls, OH, United States America's Pharmacy Group, LLC Full time

    Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You...

  • Relationship Manager II

    2 weeks ago

    Marble Falls, United States Frost Bank Full time

    Job Description Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.It's about names, not numbers. Do you consider yourself to be a self-starter? Passionate about financial literacy? Are you willing to step outside your comfort zone in order to provide next-level products, services, and...

  • Relationship Development Manager

    2 weeks ago

    Idaho Falls, ID, United States Westmark Credit Union Full time

    Discover the Westmark Difference!! Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance. • 60 % of our employees have been part of the Westmark family...

  • Relationship Development Manager

    2 weeks ago

    Idaho Falls, ID, United States Westmark Credit Union Full time

    Discover the Westmark Difference!! Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance. • 60 % of our employees have been part of the Westmark family...

  • Relationship Development Manager

    2 weeks ago

    Idaho Falls, ID, United States Westmark Credit Union Full time

    Discover the Westmark Difference!! Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance. • 60 % of our employees have been part of the Westmark family...

  • Pharmacy Relationship Manager

    22 hours ago

    Wichita Falls, TX, United States America's Pharmacy Group, LLC Full time

    Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer...

  • Pharmacy Relationship Manager

    2 weeks ago

    Wichita Falls, TX, United States America's Pharmacy Group, LLC Full time

    Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer...

  • Pharmacy Relationship Manager

    5 days ago

    Wichita Falls, TX, United States America's Pharmacy Group, LLC Full time

    Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer...