Content Process Manager – Marketing Operations
6 hours ago
LHH Recruitment Solutions is seeking a proactive and detail-oriented
Content Process Manager – Marketing Operations (Sr. Associate)
to support our client's
.
Title: Content Process Manager – Marketing Operations (Sr. Associate)
Location: Richmond, VA (Hybrid only)
Pay Range: $ $49.74
Responsibilities
- Affiliate Operations & Compliance
- Manage ~40+ affiliate partners and third-party suppliers.
- Conduct compliance reviews of affiliate sites for accuracy (UDAP, Reg Z).
- Monitor affiliates, log violations, and ensure corrective actions.
- Validate mockups and ensure correct link landing pages.
- Process Management
- Build and manage processes to improve efficiency and ensure well-managed operations.
- Maintain audit-ready documentation and drive continuous process improvements.
- Risk & Issue Management
- Identify risks in business intent execution.
- Escalate and resolve breakdowns by involving appropriate stakeholders.
- Quality Assurance
- Perform QA checks on internal setup before delivering content externally.
- Data & Reporting
- Collect and analyze performance/process data for leadership reporting.
Key Skills & Attributes
Strong Communication: Written and verbal; ability to influence across multiple levels.
Process-Driven: Detail-oriented, organized, and adaptable in an agile environment.
Relationship Management: Skilled in managing vendors, affiliates, and internal stakeholders.
Risk & Compliance Expertise: Familiarity with UDAP, Reg Z, and compliance frameworks.
Technical Familiarity: Google Suite proficiency; understanding of affiliate marketing tech.
Qualifications
- Bachelor's degree or military experience.
- 2+ years in project/process/risk management.
- 2+ years in vendor or relationship management.
- Preferred:
Certifications:
LEAN, Six Sigma, BPM, CAPM, PMP.
- 3+ years in card operations.
- 2+ years in risk management/compliance.
- Customer-focused and collaborative mindset.
Background: Marketing operations, compliance, affiliate management.
Strengths: Process improvement, QA, risk mitigation, stakeholder influence.
Mindset: Agile, detail-oriented, proactive problem solver.
Position- Content Process Manager
Location:
Richmond, VA (Hybrid only)
Pay:
$ $49.74
.
If you have an interest in the
Content Process Manager – Marketing Operations (Sr. Associate)
please apply now
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
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