Medical Reimbursement Specialist, CGT

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

At Biologics by McKesson, our mission is to simplify access to medication and deliver personalized care that helps patients achieve the best-possible outcomes — one patient, one partner, one therapy at time. 

Position Description 

As a Cell and Gene Insurance Reimbursement Specialist, you will have the opportunity to make a significant impact on patients' access to life-changing therapies, while navigating the complexities of insurance reimbursement. If you are passionate about the intersection of healthcare and insurance and are driven to improve patient outcomes, we invite you to apply for this exciting role. 

We are seeking a highly skilled and motivated individual to join our team as a Cell and Gene Insurance Reimbursement Specialist. In this role, you will be responsible for supporting the reimbursement process for cell and gene therapies, ensuring that insurance claims are accurately processed and reimbursed in a timely manner. As a specialist in this emerging field, you will play a critical role in ensuring patients can access innovative treatments while navigating complex insurance coverage and reimbursement processes. 

Key Responsibilities    

• Insurance Verification: Verify patients' insurance coverage and benefits for cell and gene therapies, including pre-authorization requirements, limitations, and exclusions. Collaborate with healthcare providers, patients, market access, and insurance companies to ensure accurate and timely reimbursement for cell and gene therapies. 

• Appeals and Denials: Work in conjunction with clinical case managers to manage appeals and denials related to authorizations and insurance claims for cell and gene therapies, working closely with healthcare providers and insurance companies to resolve issues. 

• Documentation and Reporting: Maintain detailed records of insurance reimbursement activities, including status, reimbursement amounts, and any issues encountered during the process. Generate reports as needed. 

• Compliance and Regulations: Stay up to date with evolving insurance regulations and policies related to cell and gene therapies, ensuring compliance with all relevant guidelines. 

• Patient Support: Provide guidance and support to patients and their families regarding insurance coverage, reimbursement options, and financial assistance programs. 

• Collaboration: Collaborate with cross-functional teams, including healthcare providers, market access, billing department, and patient advocacy groups, to streamline reimbursement processes and improve patient access to cell and gene therapies. 

Minimum Requirement

• Typically requires 5+ years of related experience.

Education

• Associate degree in healthcare administration, business, or a related field and/or relevant certifications or training in medical billing and coding, health insurance, or reimbursement processes are preferred. 

Critical Skills  

• 5+ years' experience within specialty pharmacy, rare disease, hospital billing, infusion billing, or other relevant industry services including benefit verification, prior authorizations, medical billing, insurance reimbursement, or a related services. 

• Experience in the specialty healthcare or pharmaceutical segment with understanding of healthcare continuum and relationship between manufacturers, patients, providers, and payers 

• Strong understanding of health insurance coverage and reimbursement processes, including knowledge of medical coding and billing practices. Familiarity with cell and gene therapies and the associated reimbursement landscape is a plus. 

• Knowledge of applicable healthcare laws and regulations, including HIPAA, Medicare, and Medicaid guidelines. 

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint 

Additional Knowledge and Skills 

• Experience specifically related to cell and gene therapies is highly desirable. 

• Strong prioritization, time management and project management skills 

• Exceptional written and verbal communication skills, along with collaboration skills and ability to influence others; ability to build credible relationships across multi-business units. 

• Excellent verbal and written communication skills, with the ability to effectively communicate with patients, healthcare providers, and insurance companies. 

• Ability to work effectively in a team-oriented environment, collaborating with colleagues to achieve common goals. 

• Ability to manage complex issues, function independently, demonstrate flexibility, as well as the ability to work effectively with remote internal and external teams. 

• Strong analytical and problem-solving skills, with the ability to identify and resolve issues related to insurance reimbursement. 

• Critical thinking, analytical, research, and problem-solving skills 

Travel

20% travel required. 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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