Health and Wellness Coordinator

Position: Health and Wellness Coordinator

Full Time Equivalency: 1.0 FTE

Hours/Week: 36

Compensation: $27.78/hour

Reports to: Residential Services Director

Direct Reports: N/A

Internal Job Code: RES-HAW-COOR

Job Posted: 11/20/2025

No employee or position is ever guaranteed at the YWCA Utah; however, applicants should note that this position is currently only funded through April 8, 2028. Funding may continue but is not guaranteed.

Organization Overview:

Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women – all women – will lead to stronger families and communities. YWCA is Utah's most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children's programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited child care and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life.

Mission: YWCA Utah is dedicated to eliminating racism, empowering women,

and promoting peace, justice, freedom, and dignity for all.

Benefits – Full-Time

In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include:

• Paid parental leave (six weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health and dental insurance eligibility for employees, partners, and dependents
• 11 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

Position Summary:

The Health & Wellness Coordinator expands access to physical and mental health resources for survivors of domestic violence participating in YWCA Utah's residential and community-based programs. This role connects survivors with individualized and group therapy, community supports, and additional health and wellness services that promote holistic, trauma-informed healing.

The Coordinator cultivates and maintains strong community partnerships, designs innovative resource solutions for underserved populations, and oversees accurate data collection to meet Intermountain Community Care Foundation (ICCF) grant requirements. Working closely with internal teams, external providers, and program participants, this position plays a key role in supporting comprehensive wellness throughout the healing journey.

Essential Duties & Responsibilities

Grant Compliance and Reporting

• Ensure full compliance with ICCF grant requirements, including annual reporting, accurate data tracking, and monitoring key program outcomes.
• Maintain timely, detailed documentation of participant information and services in ETO.
• Stay informed on current health, safety, and wellness protocols.

ICCF Grant Roles

• Serve 170 survivors annually (510 total).
• Increase access to individual therapy by 25%.
• Double the number of children accessing therapy.
• Increase group therapy participation by 11%.
• Increase referrals to community-based therapy and support groups by 60%.

Program Activities

• Coordinate the weekly on-site therapy schedule.
• Connect participants to bilingual and culturally responsive therapy services, including Spanish-speaking providers.
• Facilitate access to child-focused therapies such as play and art therapy.
• Support coordination of on-site Peer Support Groups.
• Arrange transportation assistance for off-site therapy appointments.
• Administer participant surveys to assess mental health and coping outcomes.
• Gather and document participant success stories for reporting and evaluation.

Community Partnerships

• Maintain strong, collaborative relationships with healthcare, behavioral health, and social service partners.
• Develop new partnerships that broaden access to health and wellness resources.
• Coordinate on-site mobile medical clinics to meet diverse participant health needs.

Client Services

• Provide ongoing health navigation, resource referrals, and follow-up support.
• Manage scheduling and logistics for participant services.
• Serve as a liaison between participants and healthcare providers to ensure continuity of care.
• Develop responsive, creative solutions that address the unique wellness needs of underserved populations.

Additional Duties and Responsibilities:

• Uphold and act in accordance with the mission of the organization, vision, values and strategic direction of the organization.
• Demonstrate commitment to understanding and using Sanctuary Model principles, language, and tools in daily work.
• Model YWCA community standards and encourage program participants and other staff to follow them.
• Understand and follow all established organizational and program related policies, procedures and protocols.
• Keep all records necessary to ensure that work is conducted in accordance with agency, contractual, and legal requirements. Records are expected to be complete, accurate, and timely.
• Satisfactorily perform all duties outlined in this job description.
• Maintain all certifications and licensing related to role, program licensing, and grant standards including but not limited to: CPR, First Aid, Food Handlers Permit, LCSW/CSW/SSW, etc.
  Attend all required staff meetings, individual and/or group supervision, agency-wide staff and other trainings, as well as any other meetings and activities as requested.

Competencies & Essential Skills:

Ideal candidates will have the following:

• Knowledge and experience in administrative and/or non-profit operations, programs, policies and protocols.

• Welcoming & inclusive personality

• General knowledge of direct victim services, violence against women and sexual violence issues; gender and race equity, from a feminist perspective.

• Understanding of equity, anti-oppression and trauma-informed philosophies.

• Knowledge and experience in Health and Wellness programs

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge and skills in effective communications, crisis intervention, women's issues, human behavior and community resources helpful.
• Excellent communication and interpersonal skills. Professional and comfortable with a variety of people and audiences.
• Commitment to program excellence and accountability.
• Collaborative team player who works effectively with colleagues and staff across programs, agency.
• Excellent computer skills including proficiency with MS Office, other database(s).
• Fluency in English (speaking and writing) required, with fluency in Spanish helpful.
• Ability to work assigned hours on a regular basis, and have some flexibility related to coverage of a 24/7 shelter.
• Ability to work respectfully with people of diverse ages, races, ethnicities, nationalities, socio-economic levels, beliefs and lifestyles.
  Must be able to pass Department of Health and Human Services background check, meet I-9 requirements, and, if driving on agency business, a valid Utah driver's license, automobile insurance and motor vehicle record.

Physical/Sensory Demands:

Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; walk and stand for long periods of time; perform repetitive wrist, hand and/or finger movement. Travel to attend local conferences, training, outreach and other events occurs routinely.

Equal Opportunity Employer

YWCA Utah is an Equal Opportunity Employer (EOE). If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.