Service Manager

5 days ago

Madison, Wisconsin, United States General Parts Group Full time $60,000 - $80,000 per year

Description

Take Charge Where It Counts – Service Manager Role at General Parts
Your leadership can keep the industry's most vital equipment firing on all cylinders.
Salary Range: $75,000-$80,000 per year, depending on experience.
POSITION SUMMARY:**
The Service Manager is a highly motivated individual who is passionate about business improvement with proven management experience in developing and maintaining a cohesive team. The Service Manager role will serve as a leadership capacity for a major commercial food service equipment repair company. Ideal candidates will have 3-5 years of Leadership experience, knowledge of P&L, and a strong record of employee retention.

ESSENTIAL FUNCTIONS:
(Essential functions may include, but are not limited to, the functions listed below)

  • Field service management, scheduling, and dispatching.
  • Developing personal relationships with equipment dealers and manufacturer's representatives.
  • Promotes and secures PM sales and directly manages key accounts.
  • Control costs
  • Monitor emergency service calls
  • Follows safe work practices and accident prevention procedures. Ensures that staff members are trained and understand rules and procedures relating to health and safety.
  • Develops and maintains a productive work team by utilizing programs for hiring, training, and professional development.
  • Performs any other duties as assigned by the VP of Service Operations.

Minimum Qualifications

  • 3-5 years or more of successful profit center management experience
  • Regional/Restaurant Management is a plus.
  • P&L experience

  • Must possess excellent:

  • Customer service skills

  • Administration and Management skills
  • Operational Accounting knowledge
  • Technology and Engineering knowledge
  • Production and Process knowledge
  • Sales and Marketing experience and/or knowledge
  • Mechanical & Technical knowledge/understanding
  • Analytical skills
  • Communication skills
  • Documentation skills

  • Complex Problem-Solving ability

  • Valid Driver's license and driving record that aligns with our safety standards.

  • Must be at least 18 years of age.

Physical Demands

  • Normal office environment
  • Occasional light lifting of office equipment, supplies, and boxes
  • Frequent sitting with occasional walking and standing
  • Requires dexterity on use of fingers for the operation of computers and other office equipment.

Join Us Today
If you're ready to take the next step in your career and join a team dedicated to success, apply now for the
Service Manager
position at General Parts Together, let's build a future filled with growth, innovation, and opportunity.

General Parts Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Elevate Your Career? Apply Now

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