GTM Consultant

As a GTM Consultant, you will serve as a core contributor to ZoomInfo's professional services and strategic innovation arm. This role focuses on helping iconic brands execute and operationalize modern GTM programs using ZoomInfo data, technology, and best-practice frameworks.

ZoomInfo Labs sits between our GTM and Product organizations, requiring tight cross-functional alignment and a strong delivery mindset. GTM Consultants partner with customers to assess current-state processes, translate business needs into practical technical solutions, and implement repeatable playbooks that drive measurable revenue and operational outcomes. We hire adaptable problem solvers who enjoy rolling up their sleeves, running engagements end-to-end, and delivering high-impact, scalable work.

What You Do:

Deliver professional-services engagements aligned to customer objectives, including discovery, scoping, documentation, implementation, and enablement.Translate client GTM requirements into structured frameworks, workflow diagrams, and executable playbooks.Implement technical GTM solutions involving data, integrations, routing, workflows, scoring, automation, audience design, and channel execution.Conduct audits of existing sales/marketing processes to identify gaps, risks, and improvement opportunities.Serve as the day-to-day project lead with customers: managing tasks, timelines, issues, risks, and stakeholder communication.Build strong relationships with customer program owners and executives, functioning as a reliable delivery partner and trusted advisor.Drive expansion by identifying additional professional-services needs such as advanced projects, extended implementation, or strategic add-ons.Partner closely with internal teams (Product, Engineering, CX, RevOps, Sales) to escalate customer feedback and align solution delivery.Contribute to the creation and evolution of ZoomInfo Labs' packaged service offerings, templates, and reusable IP.

What You Bring:

4–5+ years of hands-on experience in one or more relevant areas: professional services, sales/marketing operations, consulting implementation/solutions consulting, analysis, or sales engineering (SaaS or B2B preferred).Bachelor's Degree in Business, Marketing, or a related field preferred.Strong understanding of sales and marketing systems (e.g., ZoomInfo, Salesforce, Outreach, Salesloft, Apollo, 6Sense, Demandbase) and how they connect within a GTM ecosystem.Working knowledge of data flows, enrichment, integrations, and general data architecture.Demonstrated ability to solve ambiguous GTM challenges with practical technical solutions.Experience supporting or managing multiple client projects simultaneously, including deliverable creation, issue resolution, and stakeholder communication.Familiarity or interest in gen-AI tooling, automation, and emerging GTM technologies.Excellent verbal and written communication, including the ability to simplify complex technical topics.Experience creating business/technical documentation: workflow diagrams, process maps, proposals, SOWs, project plans, etc.Proven ability to collaborate cross-functionally and work directly with stakeholders at all levels of an organization.Strong organizational skills, attention to detail, and the ability to work in a fast-paced delivery environment.A positive attitude 

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