Department Coordinator

1 week ago

Newton, Massachusetts, United States Mastech Digital Full time $45,000 - $60,000 per year

Requisition Title:
Department Coordinator

Duration:
3-6 months with conversion to PERM depending on performance

Location:
Newton, MA free parking, see note) M-F 8/8:30am- 4:30/5pm

MUST HAVES

  • front desk experience, customer service, healthcare experience

  • experience with insurance verifications and prior authorizations

  • soft skills/ positive attitude, empathy, and genuine passion for the work

PARKING DETAILS

There will be a onetime $15 registration fee and then you'll be able to park in the employee parking garage for free going forward. (We can reimburse this $15 charge with their first pay check)

DESCRIPTION

  • We are seeking a full-time, 40-hour Department Coordinator to support Women's Health (multi-specialty MIGS, MFM and ART services) onsite Monday through Friday from 8:00am to 5:00pm (shifts are staggered).

Role Overview

  • Department Coordinators play an integral part in the operations of our Women's Health Practice. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.

Support responsibilities may include:

  • Provides Departmental support by performing receptionist and clerical duties.
  • Scheduling patient appointments
  • Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed
  • Referral management and health insurance payor review.
  • Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information
  • New patient coordination
  • Other special projects and administrative tasks that are assigned.

Qualifications

  • Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you.
  • We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting.

  • Looking for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work.

  • High School graduate or equivalent required

  • Associate's degree preferred.
  • A minimum of two years of medical office experience preferred.

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