Optical Lab Technician II

3 days ago

Oklahoma City, Oklahoma, United States OU Health Full time $40,000 - $70,000 per year
Position Title:Optical Lab Technician II - Dean McGee Oklahoma Health Center - Part-TimeDepartment:General OverheadJob Description:

General Description: The Optical Lab Technician II is responsible for the production of eyeglass lenses. This role works on a production line in a team environment and in customer service to provide direct support and communication to customers regarding their orders.

Essential Responsibilities:

Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. 

  • Provide excellent customer service to internal and external customers.

  • Enter orders into lab software.

  • Correctly read and interpret prescription specifications.

  • Pull lenses and frames for orders.

  • Operate lens surfacing lab, optical finishing lab, scratch coater, and other equipment.

  • Maintain lab and equipment in a safe and organized manner.

  • Perform daily, weekly, and monthly lab equipment maintenance as scheduled and in accordance with lab/equipment manual specifications.

  • Answer phones and emails.

  • Assist in the development and implementation of new approaches, methods, procedures, and enhancements to improve performance and achieve optimal customer service standards.

  • Precept new employees and act as a mentor to others.

  • Demonstrate the ability to resolve complex problems and troubleshoot issues associated with equipment as they arise.  

General Responsibilities:

  • Performs other duties as assigned.

Minimum Qualifications:

Education: High School Diploma or GED required.

Experience: Three years of experience required.

License(s)/Certification(s)/Registration(s) Required: None.

Knowledge, Skills and Abilities:  

  • Effective communication skills, including clear verbal interaction and accurate written documentation.

  • Proficiency in operating lab equipment with accuracy and efficiency.

  • Capacity to work independently under moderate supervision, managing tasks in a fast-paced clinical environment.

  • Strong attention to detail and organizational skills to ensure consistent and high-quality patient care.

  • Ability to collaborate effectively within a multidisciplinary team and contribute to a supportive work culture.

  • Basic computer literacy, including use of scheduling systems and electronic medical records (EMR).

Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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