Global Supplier Services

2 weeks ago

Plano, Texas, United States JPMorgan Chase Full time

JPMorgan Chase is looking for suppliers who offer the best price, quality, and capability to meet our needs. Global Supplier Services (GSS) unites Sourcing, Third Party Oversight, Procurement Operations, and Accounts Payable, managing source to pay processes and providing strong risk management and client engagement. The GSS team collaborates with Line of Business colleagues to identify suppliers, lead sourcing, and negotiate contracts, ensuring efficient, cost-effective procurement globally.

As the Vice President within the Global Supplier Services team, you will play a crucial role in maintaining client management program relationships at a sub-LOB level to ensure service level expectations are met. You will manage and monitor compliance with Third Party Program standards, provide central oversight for business engagement requests, and support the timely completion of tasks. Your responsibilities will include training managers on GSS processes, supporting governance and compliance requirements, and building strong stakeholder engagement models. You will also partner with the global SOS team and work on ad-hoc projects to further mature third-party processes and achieve operational efficiencies.

Job responsibilitie

  • Maintain client management program relationship at a sub-LOB level to ensure service level expectations are maintained.  
  • Manage, monitor and track line of business compliance to Third Party Program standards and policies.
  • Provide central oversight and contact for all line of business engagement requests to support timely completion and compliance with Third Party policy and standards. 
  • Monitor of Third Party workflow progress for timely processing and completion of assigned tasks by the delivery manager, portfolio manager and other key stakeholders.   
  • Maintain and publish line of business "book of work" and related deliverables to foster a proactive environment with the line of business management team.      
  • Provide line of business management support to further mature third party processes to achieve operational and control efficiencies and assist in training Delivery Manager and Senior Managers on GSS Processes, Tools and Service Offerings
  • Support the CTPO region lead & SOS region lead on governance, audit, compliance requirements and requests and develop strong stakeholder engagement model to promote the TPO program across the region
  • Ensure that items from CTPO globally i.e. from the TPO forum and other committees are appropriately cascaded to the Delivery Manager and Senior Management community as needed.
  • Ensure TPMO duties are delivered in in a manner consistent with business objectives, TPO policy and regulatory guidance.
  • Provide LOB Senior Management with key risk metrics and scorecards.
  • Partner with global SOS team and provide back up to other SOS members as required and work on adhoc projects as required, administer meetings, produce documentation and coordinate actions.

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