Subject Matter Expert

Agency
Community College System

Division
Finance and Operations

Job Classification Title
Business Systems Analyst I (NS)

Position Number

Grade
NC16

About Us
The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens.

Description Of Work
This position serves as a support to college business officials and reports to the Director of College Technical Resource & Support, located at the system office in Raleigh. This is an administrative position responsible for providing functional and technical guidance, training, support, and direction in problem resolution for assigned functional areas at the 58 community colleges. The person in this position must have a thorough knowledge of the assigned functional area applications and the relationships that exist with these applications and other applications to provide necessary training and support. This position must be able to work independently and directly with functional end-users at multiple colleges as well as personnel at the System Office. This position is a member of the College Finance, System Support and reports to the Director of the Technical Resources located at the System Office in Raleigh, N.C. This team, comprised of three (3) College SMEs and the director, is responsible for providing centralized application support, functional training, and operational help-desk support for the enterprise resource planning utilities commonly referred to as the college accounting system (Colleague/Ellucian). The College Technical Resource & Support team software focus-area modules include:a. Financial System: Accounts Payable, Budget Management, Fixed Assets, General Ledger, Financial Statements, Inventory, Physical Plant, Purchasing, Student Refunds, Projects Accountingb. Human Resources: Communication Management, Personnel, Payroll, Position Budgeting, Projects Accounting.

Knowledge Skills And Abilities/Management Preferences

• Provide expertise, guidance, resources and support to 58 community colleges in the assigned areas.
• Provide functional and technical guidance and direction in problem resolution for assigned functional areas (AR/CR, Student Account activity, Financial Aid postings, other Accounts Receivable, etc.) to the 58 community colleges.
• Participate in the identification of application training needs and provide application training to college end-users.

Knowledge, Skills And Abilities

• Knowledge of the accepted accounting principles and practices.
• Knowledge and understanding of business systems, regulations, and processes.
• Experience in analyzing issues and problems and proposing solutions in problem resolution and accurate resolution strategies.
• Experience in using appropriate analysis techniques to diagnose problems and develop solutions, including workflow and process improvements with internal and external customers using written and verbal communication skills.

Minimum Education And Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree from appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.

EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter
Cassandra Marrero

Recruiter Email
.EDU