Talent Acquisition Partner

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Talent Acquisition Partner (Mid-Level), you will be instrumental in shaping USAA's talent acquisition strategy by fostering and maintaining exceptional relationships with hiring leaders, prospective candidates, internal partners, and third-party vendors. Your main focus will be on delivering a superior experience for both candidates and our clients (hiring leaders), ensuring every interaction reflects USAA's commitment to excellence. You will proactively develop and recommend innovative recruiting strategies to identify and attract a diverse pipeline of top talent, championing a positive and engaging experience throughout the entire hiring journey by managing the full cycle recruiting process. This includes everything from sourcing candidates to screening, interviewing, and extending offers.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position will be based in the Plano, Texas office location.

Relocation assistance is not available for this position.

What you'll do:

• Identifies and builds community partnerships to generate candidates in alignment with the organization's hiring and program objectives.
• Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions.
• Performs full life cycle recruiting applying various recruitment methods.
• Partners with internal and external partners to establish community networks and relationships in support of our military, diversity and college hiring requirements with minimal direction.
• Follows up and follows through on all submitted candidates in a timely manner and ensures that the Applicant Tracking System (Workday) is kept up to date in real time and maintains compliance with all Federal, State and Regulatory requirements.
• Employing defined job descriptions, develops compelling job posting descriptions to attract talent and strives to differentiate USAA from our competitors.
• Keeps candidates continually advised with high-touch communication throughout the entire hiring process
• Negotiates salary per job requisition within approved range maintaining a fiduciary responsibility to the company.
• Forecasts and handles talent pool size to fulfill workforce plans and hiring objectives.
• Collaborates with hiring leaders and/or coworkers through the recruiting process while maintaining compliance within external and internal regulatory agencies.
• Builds candidate pools to meet hiring requirements through leveraging their technical expertise to identify sourcing and networking strategies and tools.
• Consults with hiring leaders and internal partners to proactively identify strategies to understand business requirements and meet hiring requirements.
• Serves as a resource to team members.
• Applies knowledge of relevant human resources discipline(s), specifically employment law, policy and procedures.
• Ensures risks associated with business activities are successfully identified, measured, assessed, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of progressive work experience in staffing, general human resources, and/or account relationship management, to include knowledge of applicable employment laws.
• Demonstrates understanding of recruiting methods and standard methodologies.
• Knowledge of applicable policies and federal, state, and local employment laws and regulations.
• Demonstrates knowledge and application of effective screening and interviewing techniques.
• Proficient knowledge and use of Microsoft Office products and other software to support sourcing tools and techniques.

What sets you apart:

• At least 1 year of experience with full-cycle recruiting for Banking, Property and Casualty, Life and/or Agency lines of business.
• At least 2 year of experience building and implementing innovative sourcing strategies using a variety of tools and platforms including Applicant Tracking Systems (ATS) and Candidate Relationship Management (CRM) systems.
• At least 1 year of experience using AI-powered recruiting tools to improve sourcing and screening efforts.
• Use of data and analytics and reporting tools to track key recruiting metrics and advise decision-making.
• Experience with the Workday Recruiting module.
• Certification in recruiting or human resources (e.g., PHR, SHRM-CP, AIRS CIR).

Compensation range: The salary range for this position is: $85, $162,550.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.