HR Generalist

Position Summary

The Human Resources Generalist supports the full scope of HR operations with a strong emphasis on training, employee development, and onboarding. This role plays a key part in enhancing employee skills, ensuring consistent HR processes, and contributing to a positive and high-performing workplace culture. The ideal candidate is organized, people-focused, and experienced in designing and delivering training content.

This is a full-time, salaried, IN OFFICE position, located in Phoenix, Arizona. You are required to be in office Monday - Friday 8:30AM - 5:30PM local time.

Key Responsibilities

Training & Development

• Responsible for company-wide training programs, including onboarding, systems training, compliance modules.
• Partner with department leaders to identify skills gaps and recommend training solutions.
• Maintain and update all training materials, SOPs, and job aids to ensure accuracy and relevance.
• Track and analyze training participation, feedback, and effectiveness to drive continuous improvement.
• Assist in the creation and administration of Learning Management System (LMS) content.

HR Generalist Support

• Assist with new hire onboarding and orientation
• Serve as the PHX onsite HR point of contact for employees, providing support on policies, benefits, time off, and HR systems.
• Post jobs, screen resumes, and conduct initial phone interviews to identify qualified candidates.
• Assist with compliance tasks such as I-9 audits, policy acknowledgment tracking, and state/federal reporting.
• Support the coordination of employee events, recognition programs, and culture initiatives.

Office Manager Responsibilities (as part of HR Generalist Support)

• Oversee day-to-day office operations, ensuring a clean, organized, and professional work environment.
• Manage office supplies, inventory, equipment, and vendor relationships.
• Coordinate maintenance, repairs, and service requests with building management or external contractors.
• Support meeting and event logistics, including room setups, catering, and visitor management.
• Assist with mail, shipping, and general office communications.
• Monitor and enforce office access procedures and security protocols.

Qualifications

• 2–4 years of HR experience or a combination of HR and training roles.
• Experience facilitating live and virtual training sessions.
• Strong communication and presentation skills.
• Proficiency in HRIS, MS Office Suite, and/or LMS platforms.
• Ability to handle confidential information with discretion.
• Strong organizational and time-management skills.
• Experience organizing training materials (PowerPoints, guides, videos, SOPs).
• HR certification (PHR, SHRM-CP) a plus.
• Experience in fast-paced, high-growth environments.

Compensation

Competitive compensation will be commensurate with experience. Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more. This is a full-time, salaried position.

Next Steps

If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application.Please be sure to include a current resume along with your contact information.

ABOUT TEAM VELOCITY

Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide. We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity's proprietary technology platform Apollo analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.