HOA Community Association Manager

Lackland Holdings Management, Ltd. was formed in 1991. Collectively, Lackland Holdings, Riverside Homebuilders, and its affiliates employ over two hundred people. We are currently looking for a Homeowner Association Professional to join our team in our corporate office in West Fort Worth. We take pride in our family-friendly culture, professional presence, and congenial work environment. Most importantly, we provide challenging opportunities and support needed to build successful careers. If you are looking for an opportunity to grow in a workplace that focuses on keeping employees happy so they can do their best work, we hope you will consider joining Lackland Holdings, one of the Best Places to Work for in Texas

Position Overview

Lackland Holdings is a developer with a homebuilding company ("Riverside Homebuilders) and the Community Association Manager will be responsible for managing a dynamic and ever-changing portfolio of associations. This role requires a proactive, organized, and people-oriented professional who thrives both independently and as part of a small collaborative team. The ideal candidate serves as the face of the portfolio, providing guidance and support to boards, committees, vendors, and homeowners while fostering strong relationships across all stakeholders. They must be highly adaptable, able to prioritize and execute ever-changing tasks and projects across multiple communities in the DFW metroplex, all while maintaining exceptional service, governance, and compliance standards. This role also includes leading social committees, planning community events, and contributing to the overall positive reputation of each association.

Responsibilities

• Serve as the face of the portfolio, building strong, positive relationships with board members, homeowners, builders, committee members, and vendors
• Partner closely with a small, collaborative team, contributing across multiple areas and adapting to evolving needs and priorities.
• Take a leadership role in guiding social committees and coordinating community events designed to promote connection, pride, and a strong public image for the association.
• Manage multiple communities with minimal administrative support, leveraging strong organizational skills and sound judgment to ensure timely, accurate outcomes.
• Stay current on industry regulations, best practices, and legislative changes; continued education and professional development are expected and supported as part of this role.
• Apply basic maintenance knowledge to oversee repairs, capital projects, and vendor performance.
• Participate in or support the development and transition of new associations, ensuring a smooth handoff from construction to resident governance.
• Contribute to the team's success by taking on ad hoc projects, special assignments, and additional responsibilities as needed in a fast-paced, collaborative environment.

Qualifications

• Prior experience in HOA or property/community management preferred.
• Strong interpersonal and communication skills with a service-oriented and solutions-focused mindset.
• Proven ability to work effectively and diplomatically with a variety of stakeholders simultaneously, including internal colleagues, builders, board members, committee members, homeowners, and vendors.
• Highly organized and self-directed, with the ability to manage multiple priorities and deadlines.
• Knowledge of budgeting, financial reporting, and contract administration.
• CMCA, AMS, or other professional designations (or willingness to obtain) strongly preferred.
• Familiarity with community maintenance, project management, or new development transitions a plus.

Travel and Availability Requirements

• Required to travel to multiple on-site locations on an as-needed basis.
• Must be available to:
• work extended hours and weekends based on project requirements.
• respond to emergencies in a timely manner. attend meetings outside of normal business hours.

Education/Experience/Skills/Requirements

• Professional presence and communication skills.
• Excellent time management, organization, and attention to detail skills.
• Outstanding customer service skills.
• Ability to multitask and prioritize projects.
• Experience in the Homeowners Association arena is a plus.
• CMCA, AMS and/or PCAM Accreditation from CAI preferred.
• Real estate experience in new community development is a plus.
• Valid Texas Driver License and proof of auto liability insurance.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person