Family Preservation Case Manager

Parents and Children Together is a statewide company that works with Hawaii's children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams. Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused.

If our mission and core values resonate with you, please consider us an organization to join. You'll be joining one of Hawaii Business Magazine's recognized Best Places to Work recipient for 2025 and for the previous 11 years.

Job Title: Case Manager

Location/Work Status: Honolulu, Hawaii with flexible work environment (Must be able to meet face-to-face with clients, families, staff, and community partners when appropriate.)

Job Type: Regular Full Time, Non-Exempt

Compensation: $27.03/hour with competitive benefits package

Benefit Highlights:

• 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays
• Medical Coverage through Kaiser or UHA – you chose the best option for your family
• 401K or Roth with 4% Employer Match
• Life Insurance
• Pet Insurance
• Mileage reimbursement
• Cell phone and internet subsidy
• Paid time to complete client documentation

Summary of Program and Position:

Voluntary Case Management (VCM) program serves families on Oahu who have been referred by Child Welfare Services (CWS) after a report to the Child Abuse and Neglect Hotline has been made and the family has been identified as moderate to moderate high risk. Each family will be assigned a case manager who will address the range of family system issues that place children at risk of child abuse and neglect. They may also be assigned a skill builder who will work with the family to increase skills such as, but not limited to, parenting skills, co-parenting skills, problem solving skills, and stress management skills.

The Case Manager provides voluntary, culturally appropriate, and strengths-based services related to child safety concerns to families referred by the Department of Human Services who are moderate to high risk for child abuse and neglect. These services are focused on addressing all reported concerns, increasing parents' ability to establish and maintain safety for their children, meet their children's needs, problem solve, and access community resources. Services are provided at the home or other "natural" environments preferred by the families. The Case Manager works with referred clients to engage families, refer, and coordinate services, plan, ensure children's safety, provide parenting and family strengthening activities including persistent and creative outreach, monitor progress and document family status. This position is under the direct supervision of Program Supervisor.

Essential Duties:

• Ensures that the delivery of service is done in a manner consistent with the standards and guidelines established by the funding agencies, state law, and the Parents And Children Together policies and procedures.
• Provides assessment and lead case management services that ensure that families gain access to appropriate resources in an efficient and timely manner.
• Assesses each family's strengths and weaknesses, identifies their needs, and develops goals and objectives as part of the Family Partnership Plan and Family Partnership Plan Activities developed with the family. Completes required assessments (Child Safety Assessment and Comprehensive Strength and Risk Assessment Tool), including the Adult-Adolescent Parenting Index according to required timelines.
• Provides social services consisting of parenting skill building, child development education, alternatives to corporal punishment, increasing knowledge and skills in meeting child and family needs, assistance in developing a support network, preparation for longer-term services, and other areas as needed to reduce risk factors for child abuse and neglect and increase protective factors.
• Links families to needed community resources and conducts follow up activities as needed, teaching the family to identify and access resources throughout the process. Ensures all services on the Family Partnership Plan and the Family Partnership Planning activities are in progress and/or completed.
• Meets at least once a month with the Program Supervisor to discuss progress on all families, and notifies their supervisor of progress, challenges, and any significant and critical issues, including incident reports. Consults weekly with Program Supervisor on top tier families and as needed for a family in crises. Case consultation with supervisor includes following recommended actions and the review and approval of all reports by supervisor.
• Completes clear, concise, and non-judgmental written and electronic documentation, such as initial assessments, monthly updates, and closing reports, and ensuring that all paperwork is completed and submitted in a timely manner for review and approval by the Program Supervisor.

Minimum Qualifications:

• Bachelors' Degree in Social Work, Psychology, or related human services field required.

Other:

• Possesses and maintains a valid driver's license and daily access to an automobile.
• Possesses and maintains proof of no-fault insurance.
• Can obtain an acceptable criminal background check upon hire, one year later, and annually thereafter.
• Can obtain an acceptable CWS background check. upon hire, one year later, and annually thereafter.
• Can obtain an acceptable National Sex Offender Registry Check upon hire, one year later, and annually thereafter.

Preferred Qualifications:

• One (1) year relevant working experience in child abuse and neglect case management services including comprehensive home visiting assessments, domestic violence, and substance abuse highly desired.