Automotive Shop Supervisor

4 days ago

Fredericksburg, Virginia, United States Little Tire - Tire Pros Full time

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Profit sharing


Company Overview Little Tire Co. Inc. has provided quality tires, parts and service for over 66 years. With competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.  
Benefits and Perks
  • Profit Sharing Plan
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits
Job Summary Work with front sales staff and Shop employees to run shop flow efficiently.   Communicate with sales staff, technicians and customers on progress of vehicles.  Help technicians with hands on support.  See that things are properly handled per company guidelines.  Help with answering phones and waiting on customers when needed.   Responsibilities
  • Promptly meets and greets customers 
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of shop and re-stocks display as needed
  • Communicate with technicians, sales staff, and customers 
  • Complies with Company Quality Control Program, Company Safety Policy
  Desired Qualifications
  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto lubrication and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience:
    • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance 
    • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment 
    • Experience as a vehicle mechanic or lubrication technician 


Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.

We've built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability.  Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward.  We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.

We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career



This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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