Customer Service Representative

2 weeks ago


Canton, Ohio, United States Pinnacle Technology Full time

We're Hiring – Customer Service Representative (Onsite)

We are currently looking for a
Customer Service Representative
to join our team on a
1-year contract
.

Location:
North Canton, OH 44720

Job Type:
Contract (W2 – No Benefits)

Pay Rate:
$20/hour

Work Mode:
100% Onsite

Shift Options (Mon–Fri):


• 8:00 AM – 4:30 PM


• 10:00 AM – 6:30 PM


• 11:30 AM – 8:00 PM


• 2:30 PM – 11:00 PM


• 5:30 PM – 1:00 AM

(Overtime available and may be mandatory based on business needs)

Qualifications:


• Customer service experience


• Reliable and dependable


• Strong communication skills (verbal & written)


• Ability to understand business efficiency and logic


• Microsoft Word & Excel proficiency


• Ability to learn new systems/software quickly


• Associate's degree preferred


• Experience in customer service, banking, call center, field service, or high-volume scheduling required

Key Responsibilities:


• Monitor real-time Call Management System to meet SLA targets


• Schedule and assign Customer Service Engineers (CSEs) efficiently


• Review call lists and prioritize urgency


• Communicate with customers regarding ETA, updates, and escalations


• Support Field Technicians via phone and email


• Escalate urgent service and operational issues to management


• Assist in training new team members


• Participate in conference calls as required

Training Details:


• 2 weeks of paid training


• Week 1: 8:00 AM – 4:30 PM


• Week 2: Mirrors assigned long-term shift



  • Canton, Ohio, United States Circle K Full time $13 - $14

    Store : 104 Raff Road SW, Canton, Ohio Shift AvailabilityEveningsJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:  ...


  • Canton, Ohio, United States Planet Fitness Full time

    Job Details Job Location: L091 Canton - Canton, OH 44718Full - Time: Starting at $12 per hour, plus $1 shift differential for overnight hours - Shift available: 10pm-6am Mon-ThursHourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At National Fitness Partners, we don't just work in fitness— we...


  • Canton, Ohio, United States Against All Odds Distributing Inc. Full time

    Our company is looking for a results-driven Sales Representative who will meet sales goals and sell our products and services. In this position, you will be responsible for promoting and selling products to existing and new customers, as well as analyzing and identifying customers' needs to improve and increase sales. Your daily duties also include preparing...

  • Customer Service

    6 days ago


    Canton, Ohio, United States Mary Ann Donuts Full time

    Job Title:Retail AssociatePTOEarnedDepartment/Group:Brickden Group dba Mary Ann DonutsLocation:Full and Part Time Travel Required:Not Required Level/Salary Range:Hourly + Merit RaisesPosition Type:Customer ServiceContact:Will Train Applicant(s):On the job training providedFlexible ScheduleExternal posting URL:Internal posting URL:Applications Accepted...

  • Sales Representative

    2 weeks ago


    Canton, Ohio, United States Topline Heating & Air Full time

    Sales Representative – Top Earning Potential | Join Our 5-Star TeamAt TopLine Heating & Air, we don't just sell HVAC systems — we provide comfort, trust, and peace of mind to every home we serve. We're looking for a confident, motivated Sales Representative who thrives on helping customers and closing deals. If you want to earn big commissions while...


  • Canton, Ohio, United States Dollar Tree Full time

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role at Dollar Tree:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your...


  • Canton, Ohio, United States Dollar Tree Full time $12

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role at Dollar Tree:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your...


  • Canton, Ohio, United States Piedmont Airlines Full time

    We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...


  • Canton, Ohio, United States Window Nation Full time

    One Goal, One Passion - Growth is Everything at Window NationRecruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow...

  • Sales Professional

    2 weeks ago


    Canton, Ohio, United States Service Corporation International Full time $40,000 - $100,000

    Our associates celebrate lives. We celebrate our associates.Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the...