Automotive Service Advisor/Writer

4 days ago

Cedar Rapids, Iowa, United States ATL International Full time $40,000 - $80,000 per year

Automotive Service Advisor

Job Description

Automotive Repair Center in Cedar Rapids, IA needs a Service Advisor. Duties include but are not limited to sales and directing shop employees of an auto repair center. Candidates must have sales, telephone, organization and communication skills. Must be able to work in a fast-paced environment, lead, train, and coach employees in procedures as well as time management and organizational skills. We offer top pay and more.

Responsibilities and Duties

  • Greeting customers in a pleasant and professional manner, determine maintenance service & repairs needed in a timely & efficient manner, with exemplary quality control.
  • Present vehicle needs to customers and close the sale.
  • Maintain a clean, organized and efficient work area.
  • Work with technicians on proper completion of duties, following company policies & procedures.
  • Inventory control, ordering parts and keeping profit margins in range.
  • Achieve all other goals for production and growth of the business.
  • Make cold calls to acquire local commercial accounts.
  • Complete and submit all daily & weekly reports as required.
  • Willingness to mentor other team members with less experience.
  • Perform customer callbacks to monitor customer satisfaction.
  • Ability to work during hours of operation, 5 days per week

Qualifications and Skills

  • High School Diploma Required.
  • At least 5 years' sales & customer service experience in a recognized automotive shop environment.
  • Familiarity with National Fleet Accounts and Aftermarket Warranty Companies.
  • Must be at least 18 years of age
  • Must have a valid Iowa driver's license & clean driving record
  • Possess the Willingness to be a team player and follow directions.
  • Possess a desire to continue further education in the automotive repair & service industry and achieve available certifications for your role and responsibilities.

Benefits

  • Competitive wage with bonus structure eligibility based on performance
  • Six Major Holidays off with pay
  • Birthdays off with pay.
  • Two Weeks Paid Vacation with a possibility to earn a PAID vacation package.
  • Dental, Vision and Other Supplemental Insurance available on a voluntary basis.
  • Simple IRA Retirement plan, with Matching Funds of up to 3% of Gross Wages.
  • Certifications & ASE Testing paid for by company once you pass the test(s) (ASE, Section 609, etc.).
  • Job Type: Full-time

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Work Location: In person

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