EMS Regional Coordinator

Department of Public Safety - EMS
Job Class Code: MA28
Grade: 28/Confidential
Salary: $66,206.40-$94,057.60/Annually
Location: Augusta
Opening Date: October 27, 2025
Closing Date:  November 19, 2025

The position of EMS Regional Manager is assigned to the Maine Department of Public Safety, as part of the office of Maine EMS. The office of Maine EMS, in collaboration with the Maine EMS Board, is the Regulatory and Licensing Authority for the State of Maine Emergency Medical Services System. This is a new position in the department, and the position reports directly to the Director of Maine EMS.

The position will work primarily in EMS Region 4 (Aroostook County) to provide technical guidance and support to Maine EMS licensed agencies. The position will have responsibility for drafting and implementing State EMS statutes, rules, and policies related to regional EMS agencies, quality improvement processes, and continuing education hours in collaboration with internal and external stakeholders; planning, designing, and coordinating the delivery of EMS education; coordinating and providing quality improvement and assurance feedback to local EMS agencies; working with the Regional Council to establish annual education and quality improvement and assurance goals; reporting on the progress of education and quality improvement and assurance goals; assisting in reviewing local special device requests; assisting in the development of new lines of service; inspecting EMS vehicles and agency applicant locations; participating in Maine EMS office staff meetings, trainings, and work sessions; assisting with planning, monitoring, evaluation, and implementation of regional EMS plans; and providing technical assistance to EMS providers, hospitals, and municipalities within a designated region.

Primary responsibilities include:  

•    Provide technical guidance and support to regional EMS Agencies

•    Plan, Design and Coordinate delivery of Regional EMS Education

•    Establish EMS Education and QI/QA Goals for Region

•    Inspect new vehicles and review agency applications

•    Monitor, evaluate and implement Regional EMS Plans

•    Collaborate with EMS Regional Council, local EMS providers and Regional Hospitals to facilitate local special device requests; and assist in the development of new lines of EMS service
 
Skills or knowledge required:

•    Knowledge of EMS Systems -Including CCT, Community Paramedic, Behavioral Health transports and hospital interfaces

•    Knowledge of EMS Education and training methods

•    Familiarity with MS Office Suite

•    Strong Written and Oral Communication Skills

•    Ability to plan, set and deliver regional EMS system metrics and deliverables

•    Ability to attend weekly and monthly meetings, both remote and in person.

•    Knowledge of EMS QI/QA methods and Just Culture in Healthcare

Minimum qualifications:

•    Maine EMS licensed Instructor/Coordinator or obtain within 1yr of hire

• years of EMS experience at any license level (Paramedic preferred)

•    Ability to articulate understanding of key issues facing EMS industry

•    2+ yrs EMS management preferred

Residence in EMS Region 4 (Aroostook) preferred

Contact information:
Questions about this position should be directed to Wil O'Neal

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11, $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it Let us know how your lived experience and passion set you apart.

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