Mobile Crisis Response Counselor

1 week ago

Iowa City, Iowa, United States CommUnity Crisis Services and Food Bank Full time

Join a Supportive Team and Help Clients in Crisis

CommUnity Crisis Services seeks passionate and qualified Crisis Counselors to join our expanding Mobile Crisis Response Program. This rewarding role offers the opportunity to provide critical support to individuals facing mental health and related crises right in their own communities. You'll be part of a dynamic team dedicated to innovative solutions and making a lasting impact on lives.

Schedule: Evenings, 10pm-6am (Flexible days)

Responsibilities:

  • Respond to mobile crisis dispatches and provide on-site crisis counseling and suicide risk screening, safety planning, and resource referral.
  • Transport clients in agency vehicles when needed.
  • Document client interactions and communicate effectively with team members and agency partners.
  • Complete required client records and maintain program materials.
  • Contribute to a positive team environment and assist with administrative tasks.

Qualifications:

One of the following:

  • Bachelor's degree in human services with 1 year of behavioral/mental health experience
  • Licensed mental health professional
  • Law enforcement/EMT/Peer Support Specialist with 2 years of relevant experience
  • Associate's degree/high school diploma with 2 years' mental health / behavioral health experience

Additional Requirements:

  • Pass needed background checks and have valid driver's license.
  • Reliable transportation and working phone.
  • Ability to handle demanding situations and client crises, including ability to have upfront, honest discussion about suicide and risk factors.
  • Strong communication, prioritization, and independent work skills.

Desired Qualifications:

  • Crisis intervention and suicide prevention experience.
  • Familiarity with community resources and diverse populations.
  • Trauma-informed care practices and ability to work well under pressure.
  • Bilingualism in Spanish, Arabic, French, or Swahili (highly valued).
  • Commitment to team collaboration and professional development.
  • Positive attitude, enthusiasm, and sensitivity to client needs.
  • Basic computer and phone/fax machine operation skills.

Benefits:

  • Competitive salary (starts at $23/hour).
  • Comprehensive benefits package available
  • 401K Matching
  • Paid time off package including both regular time off and sick days
  • Paid parental leave: 4 weeks of paid leave after birth or adoption of a child (must be employed 6 full months to be eligible)
  • Supportive team environment and ongoing training opportunities.
  • Make a real difference in the lives of vulnerable individuals during their most challenging moments.

Ready to join a team that values your skills and empowers your growth? Apply today and become a Mobile Crisis Counselor at CommUnity Crisis Services

Job Type: Part-time

Pay: $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan

Work Location: In person

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