Leasing Manager

Leasing Manager

E & G Real Estate Services is seeking a licensed Leasing Manager to lead our leasing team, ensure compliance, and oversee leasing operations while driving portfolio performance.

About the Role

​​This is a full-time managerial position that plays a key role in overseeing the leasing operations and successful lease-up of single-family residential properties across the Phoenix Metro area. Your goal is to lead and support the leasing team of agents, assistants, and transaction support, optimize leasing processes while ensuring timeliness and compliance, and drive operational success. You'll become a subject-matter expert on leasing operations, project coordination, and property management strategies for our valued clients and you will have opportunities to engage with other departments and directly with property owners or tenants. This role is perfect for someone who thrives on leadership, operational excellence, and proactive team communication.

Location: Office based in Tempe, AZ

Job Type: Full-Time, Remote after successful completion of training period (90 days)

License Required: Arizona Real Estate License (active or obtained before start date)

Key Responsibilities

• Oversee Company leasing functions including rental analysis, leasing marketing, lead management, property inspections, leasing application and approval, leasing transaction, tenant relations & move in, and lease renewals.
• Manage, coach, and support the leasing team, including Leasing Agents, Leasing Assistants, and Leasing Transaction Manager, including assisting in hiring, providing orientation/ongoing training to team members, managing staffing, conducting performance reviews, and taking appropriate disciplinary action or separation/off-boarding when necessary.
• Run daily huddles, weekly meetings, and participate in property management meetings.
• Supervise and provide guidance to leasing team members to ensure compliance with applicable regulations, including ADRE, ARLTA, and Fair Housing.
• Assign properties to leasing agents and review rental analyses for accuracy and timeliness.
• Oversee property marketing preparation, ensuring each listing has quality photos, virtual tours, and accurate details, and that listings are correctly published across all platforms (AppFolio, MLS, Zillow, Tenant Turner and other rental sites).
• Provide real-time feedback to leasing agents for any corrections made/required (including request for repairs, price reduction requests, lead status data entry, agent recommendations, bi-weekly agent property visits, coordination between leasing and projects to correct any property level issues, lead management/TRI follow up).
• Oversee the leasing team to ensure all rental leads are followed up promptly, move-in inspections are completed accurately and on time, and lease renewals are processed before their deadlines.
• Facilitate the timely and successful resolution of owner, tenant, or third-party complaints and escalations, ensuring issues are addressed professionally and in line with company standards.
• Monitor property availability and status, ensuring all units are actively marketed, showing progress, and successfully leased in a timely manner.
• Maintaining a constructive, trusting, and highly interactive relationship with the Company's Leadership and other Company departments
• Execute strategic initiatives (Quarterly Rocks) to improve leasing efficiency and performance.
• Analyze leasing metrics and portfolio performance to identify opportunities for improvement, guide leasing strategy, optimize processes, and provide actionable recommendations to the team.

Requirements & Qualifications

• Arizona Real Estate License (active or obtained before start date).
• 3+ years of experience in residential leasing and/or property management; managerial experience preferred.
• Knowledge of Arizona Residential Landlord-Tenant Act, Fair Housing, and real estate regulations.
• Proficiency in MLS, property management software (such as AppFolio or similar), LeadSimple, Google Suite, and Apple/macOS.
• Ability to manage a fast-paced environment with high call/email volume.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent verbal and written communication; strong client-facing skills.
• Reliable vehicle, valid driver's license, and ability to travel locally for property visits.
• Able to lift up to 50 lbs.
• Flexibility to manage evening or weekend tasks.

What We Offer

• Competitive salary + bonus opportunity
• 401(k) with company match
• Comprehensive Health Program that provides coverage for you and your family
• 80 hours of Paid Time Off + 8 Paid Company Holidays
• Parental leave
• Ongoing professional development support
• Meaningful impact in a mission-driven, team-oriented company

Why Join E & G Real Estate Services? E & G Real Estate Services is a locally owned and operated single-family property management company serving clients throughout the Phoenix Metro area. Our mission is to leave people and properties better than we found them. We are known for exceptional service, transparent communication, and a tech-forward approach to property management. As part of our team, you'll be empowered to deliver results, build strong relationships, and grow your career in a supportive and innovative environment.

E & G Real Estate Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay: $70, $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance

Application Question(s):

• Please provide a phone number and email address we can reach you at

License/Certification:

• Arizona Real Estate License (Required)

Work Location: Hybrid remote in Tempe, AZ 85282