Site Manager- Huntsville, AL

Site Manager

On-Site: Huntsville, AL location

* US Citizenship is required for this role *

As a Site Manager, you will be responsible for overseeing the efficient day-to-day operations of the business while fostering strong, long-term relationships with customers. This role includes managing a team of employees, overseeing operational processes, coordinating staff workflows, and serving as the primary point of contact for customers both on-site and in the field.

The ideal candidate will be able to take a hands-on approach to their work, be flexible in their duties, be a proven self-starter, and build and motivate a talented team.

Responsibilities include, but are not limited to:

• Open and close the facility: Serve as the first to arrive each day to prepare the premises for business and the last to leave, ensuring the facility is properly secured.
• Manage daily workflow: Oversee daily workflow of the team, including scheduling and task allocation to maintain efficiency and keep operations on track. 3-10 technicians reporting to the position
• Optimize operational processes: Identify inefficiencies in daily operations and implement improvements to enhance productivity and reduce costs.
• Oversee facility maintenance: Ensure the workspace remains clean, organized, and fully functional by coordinating with vendors and service providers as needed.

Customer relations

• Visit local customers: Conduct regular visits to understand customer needs, address concerns, and strengthen business relationships.
• Serve as the primary point of contact: Act as the main liaison for customer inquiries, feedback, and issue resolution, ensuring timely and effective communication.
• Build and maintain customer relationships: Proactively engage with customers to ensure satisfaction, encourage loyalty, and support long-term retention.

Team leadership

• Keep staff on track: Provide coaching and motivation to ensure team members stay focused and meet performance goals.
• Support team development: Contribute to recruiting, onboarding, and ongoing training efforts to build a skilled, engaged, and high-performing team.
• Communicate effectively: Promote open, transparent communication within the team and across departments to ensure alignment and collaboration

Required Qualifications and skills:

• Min. 2 yr. technical associate's degree, and a minimum of 3+ years in a supervisory role within an engineering environment
• US Citizenship is required for this role
• Proven experience in a role with both operational and customer-facing responsibilities.
• Strong leadership, time-management, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• A "hands-on" and proactive approach to management.
• Ability to work both independently and collaboratively with a team.
• Knowledge of industry trends and best practices is a plus.
• Ability to obtain and maintain a DoD clearance
• Proactively drive customer satisfaction, loyalty, and long-term business growth.
• The salary range for this position is $85,000 to $110,000, based on a combination of experience, skills, and qualifications. Final compensation will be determined by the candidate's years of relevant experience and demonstrated expertise.

As a Dayton T. Brown employee, you can expect a fun working environment that provides security and career advancement, and so much more, such as:

• Tuition reimbursement
• Competitive salaries
• A stable, successful organization
• Innovative work environment
• Advancement potential
• Private medical, vision, and dental insurance
• Group Life Insurance
• Employee recognition and annual activities
• Profit sharing, 401K with company match
• A family-friendly work culture

Dayton T. Brown, Inc. is an equal opportunity employer, including veterans and Individuals with Disabilities.