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Site Reliability Engineer

8 hours ago

Salt Lake, Utah, United States Filevine Full time
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Role Summary:
As a Site Reliability Engineer, you will ensure the reliability, scalability, and performance of our AWS-based cloud infrastructure and applications. You'll bridge development and operations, automating processes, monitoring systems, and responding to incidents to maintain exceptional uptime for our mission-critical legal platform. This role is ideal for someone who loves solving complex infrastructure challenges in a production environment. This is a full-time, in-office based role in Salt Lake City, Utah. Responsibilities
  • Design, implement, and maintain highly available, scalable infrastructure on AWS.
  • Automate infrastructure provisioning, deployment, and monitoring using IaC tools (e.g., Terraform, CloudFormation).
  • Monitor system health, performance, and capacity; proactively identify and resolve issues.
  • Participate in on-call rotation to respond to and resolve production incidents.
  • Collaborate with development teams to improve observability, logging, and alerting.
  • Drive continuous improvement in reliability through chaos engineering, load testing, and post-incident reviews.
  • Ensure security best practices and compliance requirements are embedded in our infrastructure.
  • Optimize costs while maintaining performance and reliability standards.
Qualifications
  • 3-5 years of experience in Site Reliability Engineering, DevOps, or similar roles.
  • Deep expertise with AWS services (e.g., EC2, ECS/EKS, RDS, Lambda, S3, VPC, CloudWatch, etc.).
  • Proficiency in infrastructure as code (Terraform preferred) and CI/CD pipelines.
  • Strong scripting/programming skills (e.g., Python, Bash, Go).
  • Experience with monitoring and observability tools (e.g., Datadog, Prometheus, Grafana, ELK stack).
  • Solid understanding of networking, Linux systems, and container orchestration (Dockers).
  • Proven ability to troubleshoot complex, distributed systems issues.
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.
Nice-to-have
  • AWS certifications (e.g., Solutions Architect, DevOps Engineer).
  • Experience in SaaS environments or regulated industries (legal tech a plus).
  • Familiarity with microservices, serverless architectures, and database reliability.
  • Passion for building resilient systems that support high-stakes workflows.
Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Centrally located open office building in Sugar House (onsite employees) - Top-of-the-line company swag
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Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "". Other addresses reaching out are not affiliated with Filevine and should not be responded to. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.