Administrative Services Invoicing Supervisor

2 weeks ago

Columbus, Ohio, United States Kimball Midwest Full time $104,000 - $170,000 per year

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Administrative Services Invoicing Supervisor for our Columbus, OH location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the
Top Workplaces in Columbus Thirteen years
in a row Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

  • Responsible for managing assigned Administrative Services team members, including those who perform standard invoicing and end of functions, and those who manage customer portals.
  • Performs timely and accurate performance evaluations
  • Manages, tracks, and addresses any attendance or performance issues for direct reports
  • Responsible for the successful completion or participation in assigned Thrive initiatives
  • Collaborates with the Admin Services trainer for successful new hire onboarding and continued staff training
  • Executes on all assigned budget responsibilities
  • Coordinates the following documents for the Administrative Services Monthly report:
  • Statistics for Invoicing and Customer Portal management
  • Accuracy metrics based on reported errors logged
  • Scorecard completion tracking
  • PDP completion tracking
  • Completes monthly assigned LEAP Trainings
  • Attends all assigned HR/CDI and at least two ARG meetings annually
  • Completes quarterly time tracking
  • Ensures staff complete quarterly call tracking
  • Responds to all voicemails, Teams messages, and emails received during work hours the same day
  • Communicates the expectations of the department manager and company accurately and consistently to all associates
  • Completes any other duties as assigned by the Administrative Services Manager

Qualifications

  • Bachelor's degree in a relevant field or equivalent work experience
  • 2+ years' experience in a supervisory manner in customer service, administrative services, or a similar role
  • Proficiency in Microsoft Office applications (Excel, Word, AX, PowerPoint, etc.)
  • Strong knowledge of the Kimball Midwest product line and sales program
  • The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
  • The successful completion of a ninety (90) day orientation period
  • The execution of an Employment Agreement

Additional Information
This is a Monday- Friday role. The hours are 10:30am-7:00pm

This role is fully onsite

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

We Participate in E-Verify. Participamos en E-Verify.

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