Assistant Director, International Education and Global Initiatives

Location: Binghamton, NY Category: Professional Posted On: Mon Nov Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $64,000

The Office of International Education and Global Initiatives (IEGI) administers Binghamton University's international exchange and education abroad programs.

The Assistant Director supervises a team of Education Abroad Advisors and provides professional-level administrative, technical, and programmatic support to the functions assigned to the IEGI. The designated responsibilities are to be performed with attention to accuracy, clear and courteous communication with IEGI partners, and the efficiency required in a public university environment. Passion for fostering a collaborative team environment, always remaining solution oriented, and participating in servant leadership while guiding colleagues. Enthusiasm is important for the promotional and outreach functions of this position. The applicant must maintain working relationships with faculty, education abroad directors and advisors, counterparts in other institutions in the U.S. and abroad, Binghamton University campus offices, and with students and parents. The Assistant Director needs to exercise high levels of diplomacy, patience, cooperation, collegial communication, and, on occasion, the ability to be calmly firm. The Assistant Director reports to the Associate Director of International Education and Global Initiatives.

Duties:

• Supervision of Education Abroad Advising Team:
• Provide supervision, leadership, and relevant training to a team of three to four full-time professional Education Abroad advisors, working collaboratively with the IEGI management and under the direct supervision of the Associate Director.
• Provide oversight to the education abroad advisors, each of whom will be managing a portfolio of programs for which they will be responsible, ensuring that the team is working together to manage anticipated program growth.
• Work with the team to ensure that programmatic needs are being met in the form of advertising, tabling, advising, working in collaboration with other offices (as appropriate) on campus and throughout SUNY, scholarship administration, peer advising oversight, clear communication with international partners, and general continued professional development and growth.
• Be available to provide guidance related to health and safety situations as they arise
• Coordination of Binghamton University education abroad programs:
• Coordinate all program portfolio logistics by working collaboratively and professionally with colleagues in the IEGI, International Education and Global Affairs (IEGA), partner institutions, host organizations, faculty members, and other campus constituents as needed.
• Work diligently to solve challenges as they arise to ensure program success.
• Oversee the education abroad program cycle, which includes recruiting and advising potential participants, guiding interested students through the application process, editing program materials in Terra Dotta, selecting program participants, developing on-site arrangements, researching program logistics, maintaining the program emergency response plan, and conducting pre-departure orientations for each program within the assigned portfolio.
• Actively assess programs and share recommendations with the Associate Director of International Education and Global Initiatives to strengthen all programs, with particular focus on those in the assigned portfolio. (The portfolio of programs will depend on the unique background the individual brings to the position and the needs of the office).
• Work as a collaborative team member with other IEGI colleagues by providing support for advising, presenting, scholarship implementation, marketing, Ambassador mentorship, campus outreach, and front desk coverage as needed.
• Conduct site visits to review programs, gather up-to-date information about program partners and the local environment in which students study and live, as recommended by the Assistant Provost for International Education and Global Affairs.
• Provide advising support on the topics of health and safety in geographical regions within advising portfolio.
• General education abroad advising:
• Provide general advising to Binghamton University students and non-Binghamton University students via drop-in advising hours, advising appointments, through Zoom, and via front desk coverage, including some evening and weekend events, as assigned.
• Advise students at Binghamton University Education Abroad Fairs, assigned SUNY fairs, campus-wide presentations, and collaborative events. Organize, implement, and assess general information programs and topical information sessions.
• Learn and consistently apply knowledge of Binghamton University, other-SUNY, and non-SUNY education abroad programs and the policies that govern study abroad participation at Binghamton University.
• Stay up to date with best practices in advising for the specific portfolio set, as well as for education abroad advising in general.
• Campus outreach:
• Partner with campus colleagues to reach and support prospective, current, and previous education abroad participants.
• Create, implement, and assess collaborative programs, represent the IEGI as needed on campus-wide committees, and serve on education abroad scholarship committees as needed.
• Represent IEGI at campus and community events and presentations.

Job Requirements:

• Master's degree and a minimum of 3 years of applicable professional experience in the field of International Education with specific focus on education abroad - OR - a bachelor's degree and a minimum of 5 years of applicable professional experience in the field of International Education with a specific focus on education abroad
• Experience advising college or university students
• Experience studying abroad during collegiate level study
• Ability to foster a collaborative team environment, remain solution oriented, and participate in servant leadership while guiding colleagues
• Ability to work independently and as a team member by implementing effective problem-solving skills and the ability to take appropriate initiative
• Evidence of organizational abilities, flexibility, and creativity and the ability to effectively prioritize and manage multiple tasks in a high volume, fast paced environment
• Effective written skills and proven attention to details
• Effective cross-cultural communication skills with documented experience with public speaking and delivering presentations
• Commitment to high quality and efficient customer service to students, faculty, staff, and external partners via navigating challenging and everyday situations with professional and diplomatic demeanor
• Ability to use and understand education abroad program management software
• Ability to work some evenings and weekends and occasionally travel domestically and internationally
• Valid driver's license to operate a vehicle in NYS, and travel documents

Preferred:

• Supervisory experience
• Experience coordinating or managing study abroad programs, including faculty-led programs
• Demonstrated experience working with diverse student populations and supporting students from a variety of cultural, academic, and socioeconomic backgrounds
• Engagement in professional organizations such as NAFSA, Forum on Education Abroad, and Diversity Abroad Network
• Familiarity with study abroad data and application managements systems, such as, Horizons, ViaTRM, or Terra Dotta software.

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

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