Delivery Driver

3 days ago

Saint Charles, Missouri, United States Radwell International Full time

JOB SUMMARY

Monday-Friday 8am-5pm

The Driver Sales Support role is a very important aspect of Radwell international. It allows existing Territory Account Executives to visit new customers while the OSS-D visits existing clients, communicates with customer service, and picks up extra repairs, returns and surplus. Having this support role brings a face to Radwell, and shows clients, and companies that we are more than just a website, we are bricks, mortar, and people working hard every day to supply them with a great business experience. Part of the objective is to provide a higher touch and quicker response to our customers in the radius where a driver is positioned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manages customer service, pick up and delivery of products, and promotes sales activities for a territory within a 150 mile radius of Branch office, states & sales areas covered is determined by Branch, Area Sales Manager & Regional Sales Manager.
  • Works closely with ASM & RSM, and the local TAE's for daily tasks and scheduling.
  • Responds to requests, inquiries and complaints and ensures maximum good will from all transactions.
  • As a member of the sales team, frequent interaction and building of relationships, will be required.
  • maintains daily reporting through Rubbertree CRM tool for management, i.e., daily entries for every customer visited.
  • Provides good company image.
  • These responsibilities may be modified from time to time, as other duties may be assigned
  • Know how to access Repair quotes, Return/Warranty RMA, & all quotes…in the system and communicate with appropriate ASM/ RSM
  • other duties as assigned from time to time

QUALIFICATIONS

  • How to follow a script/questionnaire to ask more questions on an incomplete repair description.
  • Schedule travel days with ASM(s), TAE(s), and RSM.
  • Observe how to interact face to face with customers.
  • Learn to "Present" & explain Radwell brochures and marketing materials.
  • Be trained on all sales tools, i.e., 1 am report, Open Order reports.
  • Understand how to schedule a day/week, around delivery and pick-ups, and use GPS mapping to schedule calls in those particular areas to maximize efficiency.

KNOWLEDGE & SKILLS REQUIRED

  • Valid Driver's License
  • Strong Computer proficiency
  • Being able to multi-task and ability to work at fast pace
  • Attention to detail
  • Problem solving abilities
  • Good communication skills

PHYSICAL DEMANDS

  • Must be able to drive for extensive periods of time
  • Requires driving at least 200 miles almost every day.
  • Lifting requirements include frequent lifting of up to 55 pounds and continuous lifting of up to10 pounds
  • Frequent walking
  • Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling

EDUCATION & EXPERIENCE

  • High School Diploma or equivalent required
  • One to Three years related experience and/or training
  • Technical or Industrial product knowledge a plus

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