Member Appointment Specialist

5 days ago

Cedar Rapids, Iowa, United States Cedar Memorial Full time $35,000 - $55,000 per year

Iowa Cremation is seeking a part-time Appointment Setter (15–20 hours per week). This role serves as a key point of contact for prospective members, helping to introduce them to our services and ensuring a positive and informative first experience with Iowa Cremation.

To succeed in this role, applicants should demonstrate determination, patience, and a positive outlook—staying motivated and goal-focused while engaging with a wide range of prospective members. Ultimately, the appointment setter demonstrates a strong understanding of the sales process and effectively facilitates introductions between prospective clients and our Sales Counselors.

Duties/Responsibilities

  • Through training, develop a comprehensive knowledge of Iowa Cremation's offerings.
  • Place outbound calls to prospective Iowa Cremation members to share information about our services and inspire interest in scheduling an appointment.
  • Utilize established call guides to ensure clear, consistent messaging during all client interactions.
  • Ensure that all phone conversations with potential members are professional and add value.
  • Work toward achieving a weekly appointment-setting goal that is established collaboratively.
  • Accurately document all client interactions, including appointment requests and confirmations, ensuring each appointment is recorded with precise details.
  • Ensure that scheduled appointments create meaningful opportunities for Sales Counselors to effectively present the value of Iowa Cremation.
  • Keep a positive and open line of communication with the Iowa Cremation Office Manager.
  • On occasion, assist with answering inbound phone calls.

Supervisory Responsibilities: None. 

Requirements

Required Skills/Abilities: 

  • Excellent verbal and written communication skills. 
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently.

Education and Experience:

  • High School degree or equivalent required. 
  • Two to five years of experience in an administrative role is preferred.
  • Physical Requirements: 
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times. 
  • Stooping
  • Reaching
  • Walking
  • Keyboarding
  • Hearing
  • Standing
  • Talking
  • Repetitive Motions

  • Control Desk Specialist-Cardiology

    5 days ago

    Cedar Rapids, Iowa, United States UnityPoint Health Full time $45,000 - $65,000 per year

    Area of Interest: Administrative and ClericalFTE/Hours per pay period: 1.0Department: EKGShift: Flex and Three days a weekJob ID: 173943OverviewThe Control Desk Specialist is responsible for assisting the healthcare team with clerical duties and facilitates communication and contributes to patient care. Technical aspects of patient care are performed under...

  • Patient Service Specialist

    3 days ago

    Cedar Rapids, Iowa, United States Select Physical Therapy Full time $17 - $20

    OverviewPatient Service SpecialistCedar Rapids, IALooking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. This employee will need to be able to fulfill 40hrs/wk in order to manage all front desk operations including...

  • Registration Specialist

    5 days ago

    Cedar Rapids, Iowa, United States Physician'S Clinic Of Iowa, P.C. Full time $40,000 - $60,000 per year

    PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE WORK EXPERIENCE AND EDUCATION PROFILES. The Physicians' Clinic of Iowa is seeking full time Registration Specialists to join our busy practices and team of dedicated medical professionals.  Responsibilities including, but not limited...

  • Facilities Specialist

    5 days ago

    Cedar Rapids, Iowa, United States Four Oaks Family And Childrens Services Full time $42,000 - $63,000 per year

    What you will do?As the Facilities Specialist you will provide facility preventative maintenance and asset management services by completing a variety of ongoing tasks. Specific responsibilities include:Conduct facility, vehicle, and equipment routine preventative maintenance, as scheduled, to assure efficient functioning of systems.Maintain assigned...

  • Treasury Management Specialist

    3 days ago

    Cedar Rapids, Iowa, United States Cedar Rapids Bank & Trust Full time $44,000 - $64,000 per year

    Full-time Description TITLE: Treasury Management SpecialistDEPARTMENT: Treasury ManagementJOB SUMMARY:The Treasury Management Specialist is responsible for supporting the Treasury Management team by performing a variety of support functions with highest level of client service. This position will prepare monthly reports and other various documentation to...

  • Operations Support Specialist

    3 days ago

    Cedar Rapids, Iowa, United States GreatAmerica Financial Services Full time $60,000 - $90,000 per year

    GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.Do you value leveraging a wide base of customer knowledge, tools...

  • Utilization Review Specialist

    1 day ago

    Cedar Rapids, Iowa, United States UnityPoint Health Full time $60,000 - $90,000 per year

    Area of Interest: Patient CareFTE/Hours per pay period: 1.0Department: Adolescent Treatmt/Child SShift: Job ID: 174223OverviewThe Utilization Management Specialist in the Behavioral Health Hospital Outpatient Departments serves a key role in coordinating the department's interdisciplinary effort to assess and promote appropriate utilization of health care...

  • Family Support Specialist

    3 days ago

    Cedar Rapids, Iowa, United States Four Oaks Family & Children Services Full time

    Job Details Level:    Experienced Job Location:    Cedar Rapids - Cedar Rapids, IA Position Type:    Full Time Education Level:    High School Diploma or GED Salary Range:    Undisclosed Job Category:    Nonprofit - Social Services FSS-CornerstoneWhy Work here?Four Oaks understands the importance of supporting and treating one another...

  • Receptionist

    17 hours ago

    Cedar Rapids, Iowa, United States Physicians Clinic of Iowa Full time $35,000 - $45,000 per year

    PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE EXPERIENCE AND EDUCATION PROFILES AFTER CLICKING SUBMITThe Physicians' Clinic of Iowa Department of Podiatry is seeking a Receptionist to work full-time for its busy practice.Responsibilities will include, but are not limited to:Greet...

  • Back Up Youth Specialist

    5 days ago

    Cedar Rapids, Iowa, United States Foundation 2 Full time $35,360 - $44,800 per year

    Back Up Youth SpecialistReports to: Shift SupervisorLocation: Youth Shelter, Cedar Rapids, IAHours: Varies - Typically evenings and weekendsAbout Foundation 2 Crisis ServicesFoundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center,...