Senior Department Administrator

The Senior Administrator leads overall operations of the Department of Medicine, the largest department within VCU Health (VCUH), MCV Physicians (MCVP) and the School of Medicine (SOM), which includes high volume and high complexity state of the art compassionate patient care across 11 medical specialties. The Department of Medicine is home to several nationally and internationally recognized clinical programs and centers of excellence including large transplant programs with growing volumes and clinical locations. Faculty in the Department also serve in the NCI Comprehensive Massey Cancer Center, the Stravitz Sanyal Institute for Liver and Metabolic Health (ranked #9 in the world) and the Pauley Heart Center (the top-rated cardiovascular hospital in Virginia). There are over 350 full-time faculty, 190 advanced care providers and large residency and subspecialty fellowship programs. The Department has a robust and growing portfolio of research efforts from clinical to basic and translational science with many researchers ranked at the top of their field. The administrative structure supports the tripartite mission, 11 medical specialty divisions and many cross departmental and cross school collaborative endeavors.

This position will include activities related to future growth, marketing, increasing access, patient/provider experience and optimizing the department practices across the organization both ambulatory and in-patient locations.

The Senior Administrator establishes processes, procedures, and implements best practices to maximize value, efficiency, and fiscal results.

The Senior Administrator collaborates with departmental leadership VCUHS VP Ambulatory and Chief Operating Officer, MCVP to improve clinic operations.

The Senior Administrator works with the Chief Operating Officer of MCVP in providing direction to promote the vision; and assists in the implementation of strategies, to support the business functions in collaboration with departmental leadership teams.

The Senior Administrator partners with MCVH leaders, MCVP, and with the department chair and leaders to maximize access and efficiency of existing and new in patient operations and to collaborate on the development and implementation of service line models where applicable.

The Senior Administrator will partner with SOM leaders to oversee and grow educational programs including ACGME accredited residencies, fellowships, medical school clerkships, and support pre and postdoctoral trainees within the Department.

The Senior Administrator will provide operational support for research teams and their activities including basic, clinical and translational research and will partner with faculty and colleagues in the areas of development and medical philanthropy.

Required Education:

• Bachelor's degree in Business Administration, Finance, Healthcare Administration or related field.

Preferred Education

• Master's degree in Business Administration, Finance, Health Care Administration or related field.
• CPA or CMPE preferred

Required Experience:

• Minimum of Seven (7) years of increasingly responsible financial management, administrative/ operational, and/or supervisory work experience in healthcare setting.
• Demonstrated leadership and initiative in healthcare service excellence and business. growth
• Demonstrated success working in a matrixed management model.
• Experience of educational and scholarship programs and funding.

Preferred Experience:

• Ten (10) or more years of experience of administrative and/or financial management work experience in an academic medical center and/or large physician group practice.
• Experience with development of clinical service lines in complex organizations.
• Experience with fund accounting desirable.

Other Knowledge, Skills and Abilities Required:

• Receives general guidance and direction from Chief Operating Officer and the Chair of the Department on strategic and policy issues and works collaboratively with the COO, MCVP and Chair concerning matters involving the administrative, faculty and financial management of the Department, while ensuring compliance with VCUHS expectations.
• Directs oversight of department leadership within assigned specialty(s). Knowledge of inpatient, ambulatory and procedural practices.
• The Senior Administrator will directly report to the Chief Operating Officer, MCVP, and to the Chair of the Department. Both will work with the Senior Administrator to set annual performance objectives, to conduct the annual performance review, and to set annual compensation.
• Must be available as needed to faculty and staff on all shifts, locations, etc.
• Knowledge of regulatory requirements related to clinical, research and educational operations including ACGME requirements.
• Experience of recruitment, workforce development and strategic visioning.
• Experience of development including medical philanthropy and/or alumni programs.