Concierge

1 week ago

Hudson, Massachusetts, United States Solera Senior Living Full time $30,000 - $50,000 per year

Be the Heart of Our Community as a Concierge at The Artisan at Hudson
Shifts Available: Weekend Overnights
Love making a difference in the lives of seniors? At Solera Senior Living, our Core Values guide every decision we make, creating a warm, welcoming environment for both residents and team members. We're looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. If you're passionate about hospitality, connection, and making every interaction meaningful, we'd love for you to join our team

What can Solera offer you?

  • A company that is growing so you can grow too
  • Ability to be paid immediately, no more waiting for paycheck Friday
  • Interested in returning to school? We have a tuition reimbursement benefit
  • A great team of co-workers
  • Comprehensive medical plan that includes discounted gym memberships
  • Dental/vision/life/disability benefits
  • 401(k) Plan
  • Paid holidays and time off
  • Perks and discount programs
  • Employee Assistance Program

We are constantly asking ourselves to think outside of the box, utilize technology to improve lives, honor our relationships with one another, and make a meaningful difference in our community. Our leadership team is made up of passionate people who have a true connection to seniors and their families, and who are dedicated to helping others grow and thrive.

Solera's Core Values :
Compassion

Commitment

Communication

Creativity

Concierge/Security Overview & Responsibilities
The Concierge will create a memorable first impression by greeting and assisting visitors, families, residents; answering telephone, providing information and taking messages as required; opening and distributing mail; type file, stuff envelopes, and handle correspondence, as well as other duties specified by the HR Operations Manager.

The essential duties and responsibilities of a Concierge/Security described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

  • Greet visitors and family members and provide non-confidential information requested
  • Answer the telephone promptly using the appropriate greeting for the community
  • Sorting mail and distributing to appropriate departments
  • Type and file correspondence and other information forms and materials
  • Adhere to and interpret resident's rights
  • Adhere to and interpret the personnel policies
  • Use of computers, calculators, copy machines, postage machines, etc.
  • Express concern and compassion for residents and families
  • Escort people, if necessary, to resident's suites and other areas
  • Keep referral, mailing list and customer information up to date.
  • Assist with data input to appropriate databases.
  • Assist with the processing of all required information necessary to complete a successful move-in, as requested.
  • Perform day-to-day clerical work connected with the position.
  • Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education.
  • Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.
  • Support a positive and professional image through actions and dress.

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