Experienced Personal Injury Case Manager Lead
6 days ago
Job Overview
We are seeking a dedicated and compassionate Case Manager to join our team. The ideal candidate will play a crucial role in supporting clients by assessing their needs, developing care plans, and coordinating services to ensure they receive the best possible support. This position requires strong analytical abilities, excellent customer service skills, and a knack for organisation to effectively manage multiple cases.
Responsibilities
- Conduct comprehensive assessments of clients' needs and circumstances.
- Develop and implement individualised care plans in collaboration with clients and relevant stakeholders.
- Coordinate services and resources to ensure clients receive appropriate support.
- Maintain accurate and up-to-date case records and documentation.
- Provide ongoing support and follow-up to clients, ensuring their needs are met effectively.
- Liaise with other professionals, agencies, and community resources to facilitate client access to services.
- Monitor client progress and adjust care plans as necessary based on feedback and changing circumstances.
- Uphold confidentiality and adhere to ethical standards in all interactions.
Requirements
- Proven analysis skills with the ability to assess complex situations effectively.
- Strong customer service orientation, demonstrating empathy and understanding towards clients.
- Previous administrative experience is essential for managing case documentation efficiently.
- Excellent organisational skills with the ability to prioritise tasks in a fast-paced environment.
- A relevant qualification in social work, psychology, or a related field is preferred but not mandatory.
- Ability to work independently as well as collaboratively within a team setting. If you are passionate about making a difference in people's lives and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Case Manager.
Job Type: Full-time
Pay: $ $30.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Paid time off
Work Location: In person
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