Current jobs related to Youth Sports Operations Manager - Rockford, Illinois - Rockford Park District

Title

Youth Sports Operations Manager

Department

Youth Sports

Status

Full Time

Office Location

Webbs Norman Center

Reports To

General Manager of Youth Sports and Clarence Hicks Memorial Sports Park

Grade Level

M3

FLSA Status

Exempt

Position Description

Responsible for identifying needs, organizing, implementing, supervising and evaluating youth sports programs, special events, and outreach for youth, teens and families. Provides on-site program support to the Youth Sports team to ensure quality programs and services are delivered, including evenings and weekends.

ROCKFORD PARK DISTRICT VISION, MISSION AND LEADERSHIP BY VALUES

Agency Vision

To be the best urban parks and recreation system in North America, as measured by national standards and the citizens we serve.

Agency Mission

The Rockford Park District is in business to "help people enjoy life" by providing a quality park and recreation system.

Vision & Planning System

The District aligns itself and all its resources to achieve its purpose, vision, mission, and priorities. This successfully drives the strategic plan, operational plans, and performance goals.

Policy Management & Operations System

Every team member serves as an active contributor in the development of the team's operational plan; develops job strategies and plans that support the team's operational goals; identifies timetables for completion; plans daily work activities in an organized manner ensuring effective utilization of time and resources in the completion of job tasks.

Leadership by Values System

Leadership by Values can only be achieved if all team members believe in and live by these shared values: accountability, integrity, passion, agility, relationship oriented, results driven, service oriented, respectful, and innovative. While all team members share these essential values, our culture is enriched by and welcomes the diverse supporting values of its team members.

Diversity, Equity, Inclusion and Belonging Statement

The Rockford Park District is committed and accountable to being a place where everyone is invited and belongs, as demonstrated by being an inviting, equitable, and inclusive environment, respectful of all people, embracing diversity, creating accessibility and valuing all team members, partners and community members for their unique experiences and backgrounds.

RELATIONSHIPS TO RESULTS CULTURE

Definition

Sustained by long-term, positive, exceptional relationships with stakeholders and team members as our hallmark of success.

ONE TEAM, ONE GOAL COMMITMENT

Definition

To work together to achieve the mission, vision, and shared values of the Rockford Park District.

Connectedness

Departments are truly interconnected to support the mission and vision of the Rockford Park District.

ESSENTIAL FUNCTIONS include the following. Other duties may be assigned

Leadership by Values

• Establish and maintain a high level of citizen confidence.
• Constantly discuss and refine team members core values to inspire them to achieve our shared values and shared purpose, vision, and mission.
• Establish and maintain exceptional relationships with all internal team members and external stakeholders.
• Create a work atmosphere that is safe, healthy, secure, and is conscious of work-life balance as well as the Park District's goals.
• Ensures a welcoming culture that cultivates inclusivity, equity, diversity and belonging for all people and aspects of our organization.

Operational Excellence

• Management of operations includes monitoring customer satisfaction, employee development and performance, partner relationships and cooperative programs including successful negotiation for partnerships, developing and utilizing internal systems for quality assurance, the development of seasonal team of quality recreation leaders through recruitment and training.
• Assists with developing and adhering to annual operating budget, operational plan, and provides information to develop marketing collateral materials and website presence.
• Works cooperatively with internal and external departments, vendors who provide maintenance, food service and production.
• Provides the overall direction, leadership, and implementation for: Youth Sports, ICJIA and other grant funded programs, and Community /Special Community Events.
• Coordinate, lead, and document weekly staff meetings with various program teams to include topics such as: supplies, field trip procedures, safety reports, customer feedback, program planning and schedules, staff issues, lesson plans, and daily attendance.
• Gathers, analyzes, and reports data on potential and existing market segments, market size, and customer demographics for all programs to quantify program effectiveness.
• Responsible for preparing ongoing analysis of revenues and expenses for youth sports programs, developing strategies to increase revenues and decrease expenses, and generate financial reports as needed.
• Develop, implement, monitor and evaluate programming marketing strategies.
• Develop, implement, and adhere to annual budget, marketing and operational plan.
• Report budget variances on a monthly basis.
• Directly supervise and evaluate programs, services, and facility offerings.
• Research and analyze recreation needs and resources. Implement new programs or update existing ones based on findings.
• Works with independent contractors to provide quality service for the Rockford Park District.
• Attends and participates in monthly staff, management and leadership meetings.
• Gathers, loads, transports, inventories, purchases, and set-up/tear-down equipment and supplies as needed.
• Act as manager on duty as needed.

Staff Development

• Recruits, hires, trains, mentors, develops, and evaluates 1 Recreation Coordinator (FTE), 2 Part-Time Employees, 50+ seasonal team member and 100+ volunteers.
• Develops and maintains team standards and guidelines to ensure staff growth and development.

Community Relations

• Develop, implement, monitor, and evaluate participant feedback.
• Ensures the collaboration and partnering with all local, regional and national recreation providers and sports governing bodies to enhance the success of the youth/teen success.
• Form working relationships with all groups and/or individuals that contribute to achieving the mission of the District and support improved quality of life. This includes serving as a liaison to community agencies and outreach programs (particularly those providing services to youth and families).
• Cultivate relationships and serve on external committees with key partners, local community centers, and neighborhood organizations.

Compliance

• Establish, implement, monitor, and evaluate safety practices, safety rules, and emergency procedures for all aspects of the operation. Work with the Operations Director, Safety Coordinator and PDRMA to achieve the highest safety standards.
• Ensure all District human resource policies are understood and implemented including hiring procedures, corrective actions, and general and department specific training. Responsible for reviewing all employee disciplinary action for compliance and appropriateness.
• Develop and manage all budgets, ensuring business transactions are timely and accurate.
• Implements risk management practices for all programs including emergency action plans, school and parent communication and safety protocols.
• Maintains a working knowledge of overall district and department safety procedures. Attend safety, programs and educational in-service trainings as required.
• Works with District's financial team to develop, implement, and monitor facility cash handling procedures for all sources of revenue including field trips and contracted services.

Education/Experience

Bachelor's degree (B.S.) in Recreation or Physical Education and 3-5 years of work experience in Recreation/Sports Management. Experience supervising and leading staff or volunteers is required .

Critical Skills, Knowledge, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Have strong interpersonal skills that allow for success in a team environment
• Communicate with and effectively direct staff activities
• Possess excellent communication skills in both written and verbal forms
• Have general knowledge of human resource management
• Possess strong analytical and decision making skills
• Be an active listener
• Must possess outstanding customer service skills
• Must possess general knowledge of sports programs, rules and guidelines
• Ability to work efficiently under pressure to meet deadlines
• Ability to analyze demographics and consider information obtained to design programs and/or implement changes
• Ability to anticipate the impact of necessary program changes and correlates those to operational plans and budget
• Must have a valid driver's license

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Ability to work in extreme temperatures including cold and heat

Medium work:

• • Exerting up to 50 pounds of force occasionally
• Exerting up to 20 pounds of force frequently
• Exerting up to 10 pounds constantly to move objects.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The employee is exposed to noise and temperature extremes. There is significant work pace and pressure.

Responsible for identifying needs, organizing, implementing, supervising and evaluating youth sports programs, special events, and outreach for youth, teens and families. Provides on-site program support to the Youth Sports team to ensure quality programs and services are delivered, including evenings and weekends.