Service Manager-Automotive
4 days ago
Job Summary
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will have a strong background in auto service management, with a focus on delivering exceptional customer service and ensuring efficient operations. This role requires a blend of technical knowledge and leadership skills to manage a team of service technicians while maintaining high standards of service quality.
Duties
- Manage day-to-day operations of the service department, ensuring all processes run smoothly and efficiently.
- Supervise and mentor service technicians, providing guidance on automotive diagnostics, repairs, and maintenance.
- Handle customer inquiries and complaints with professionalism, ensuring customer satisfaction at all times.
- Maintain accurate records of services performed, including auto estimating and service writing documentation.
- Ensure compliance with safety regulations and company policies within the service area.
- Collaborate with other departments to streamline operations and improve overall service delivery.
- Stay updated on industry trends and advancements in automotive technology to provide informed recommendations to customers.
Requirements
- 5+ years of proven experience in a dealership environment or auto service management role.
- Strong mechanical knowledge with hands-on experience in automotive repair, including transmissions, brake repair, oil changes, alignment, suspension, tire service, engine repair, shocks & struts, and brake systems to name a few.
- Excellent customer service skills with the ability to effectively communicate technical information to customers.
- Experience in sales and upselling services is highly desirable.
- Familiarity with automotive diagnostics and vehicle maintenance practices.
- Ability to work collaboratively in a team-oriented environment while also being self-motivated.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously. Join our team as a Service Manager where you can leverage your expertise in automotive services while leading a dynamic team committed to excellence
Job Type: Full-time
Pay: $90, $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is or was your most recent annual compensation amount, Hourly or Salary?
- If you were to be offered the position, what would be your available start date?
- Do you have a minimum of 5+ years Automotive Service Manager experience?
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Denver, CO Required)
Ability to Relocate:
- Denver, CO 80204: Relocate before starting work (Required)
Work Location: In person
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