Call Center Representative

5 days ago


Augusta, Georgia, United States Augusta ENT, P.C. Full time

Apply

Description
Opportunity:
Full-time, entry level opportunity with a growing medical practice with locations across the CSRA and Statesboro.

Who We Are:
For the past 40 years, Augusta ENT PC has been providing a full spectrum of specialty care for people of all ages across the CSRA and Statesboro. With 5 offices, 18 physicians, and a variety of services Augusta ENT PC strives to help everyone feel their very best.

Duties (summary):
The patient experience begins in our call center. In this role, you will spend the majority of your time on the phone: routing calls to the appropriate team member, scheduling appointments- ensuring accurate patient demographic and insurance information is in the EMR, and serve as a liaison between physician and referring facilities.

Our Ideal Candidate:
A friendly individual with excellent communication and customer service skills, dependable, detail oriented and computer efficient. Ability to multitask and comply with all company policies. Must be trainable and able to work without cellphone in hand.

Skills And Qualifications

  • Outstanding communication skills to converse clearly with patients over the phone
  • Computer efficiency, strong data entry, and attention to detail
  • Previous customer service experience
  • Ability to work in a team environment
  • Punctual and dependable
  • Ability to sit at a desk and talk on the phone for an extended period of time
  • Must pass a background check and drug screen

Benefits:
We offer comprehensive insurance options for full-time employees and their families, 401(k), generous paid time off, and paid holidays.

Schedule:
Monday-Friday no weekends or major holidays

The estimated salary that Indeed, Glassdoor, and LinkedIn suggest does not represent Augusta ENT PC's compensation structure.



  • Augusta, Georgia, United States Innovation At Work Full time

    Essential Duties & Responsibilities (included but not limited to)The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated...


  • Augusta, Georgia, United States Piedmont Healthcare Full time

    Overview:Experience the advantages of real career changeJoin Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to...


  • Augusta, Georgia, United States Coforge Full time

    we at COFORGE have an urgent requirement for banking - call center agents who can work onsite.call center and banking experience is a must. interested candidates kindly apply or share your resume at Provide high touch customer care for all of our clients' Consumer banking customersManage and prioritize a high volume of case work through various channels of...


  • Augusta, Georgia, United States TSI - Transworld System, Inc Full time

    Overview:After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.Candidates hired for work-from-home positions...


  • Augusta, Georgia, United States 1st Franklin Financial Corporation Full time

    Join the 1st Franklin team as aLoan Sales Representative.Salary: $14.00 to $15.75 per hourThis position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is...


  • Augusta, Georgia, United States Workoo Technologies Full time

    We are looking for a customer service representative to join our team for our remote work. This person will drive customer satisfaction by answering questions, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high quality service in every customer...


  • Augusta, Georgia, United States Medical Associates Plus Full time

    JOB SUMMARY:This position is responsible for the timely patient flow of the clinic in a pleasant, professional manner. This individual is responsible for sign-in of patient, accurate registration, and appropriate wait time before patient receives services. Requires awareness of customer service expectations, desire to deal with the public and good...


  • Augusta, Georgia, United States Guitar Center Full time

    With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating...


  • Augusta, Georgia, United States Jani-King Full time

    Job DescriptionRECEIVE FULL-TIME INCOME FOR PART-TIME WORKThis position is a perfect position for individuals needing early mornings and afternoons free for personal life, but wants to maintain a part-time careerJani-King is the world's largest commercial cleaning Franchising Company, and our office in Augusta, GA is looking for a motivated and well-spoken...


  • Augusta, Georgia, United States Alliance Spine and Pain Centers Full time

    We are a thriving Outpatient Pain Management Practice who seeks qualified, dynamic Healthcare Professionals like you No weekends, 8 Major Holidays off, no overnights and you'll never be On-CallAugusta-based Alliance Spine and Pain Center is seeking a fellowship trained, board certified physician to join the elite interventional pain management practice in...