Credit Policy Specialist

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit 

At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner.  Our values are to

• Be kind and treat all people – teammates, customers, and vendors – with respect and consideration  
• Be adaptable and embrace change
• Be accountable and take responsibility and deliver the effort to fully complete the task
• Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
• Be part of the solution and solve problems, find the answers, and collaborate
• Work hard, have fun, and get things done

We are seeking a Credit Policy Specialist responsible for developing, writing, and publishing credit guidelines for Spring EQ, with a strong emphasis on Non-QM and alternative lending products.

The Credit Policy Specialist is responsible for developing, writing, and publishing credit guidelines for Spring EQ, with a strong emphasis on Non-QM and alternative lending products. This role supports the organization by researching and analyzing agency, investor, and proprietary Non-QM requirements, maintaining policy alignment with industry updates, and assisting internal teams—including sales management, processing, underwriting, and closing—with policy interpretation. The specialist ensures that underwriting guidelines and credit policies are clearly understood and consistently implemented across all departments, particularly for complex Non-QM scenarios.

Key Responsibilities include;

• Maintain a robust governance framework to ensure product changes—especially Non-QM and Jumbo—are assessed for credit and operational risk, with decisions thoroughly documented
• Develop, write, and revise lending technical documentation, including policies, procedures, forms, and quick-reference guides for Non-QM products
• Conduct in-depth analysis of Non-QM credit policies and make informed recommendations regarding underwriting strategies and product alignment
• Review and update product matrices regularly, ensuring accuracy for Non-QM and alternative lending programs
• Serve as a subject matter expert (SME) on Non-QM credit policy topics to promote consistency across underwriting and sales teams
• Act as the primary point of contact for internal inquiries related to Non-QM credit exceptions, investor overlays, and regulatory guidelines
• Research industry trends and emerging risks in the Non-QM space, evaluating best practices in credit risk management
• Collaborate with Product, Underwriting, and Compliance teams to align new or revised Non-QM products with credit policies and risk tolerance
• Communicate credit policy updates professionally and clearly to support organizational transparency and enhance brand credibility
• Complete special assignments as directed by management

• Education:  Bachelor degree
• Work history:  7–10 years of mortgage underwriting experience, with at least 5 years in Non-QM and Jumbo products
• Deep knowledge of Non-QM guidelines, investor overlays, and alternative documentation programs (bank statements, DSCR, asset depletion, etc.)
• Strong understanding of credit risk assessment for complex borrower profiles
• Excellent communication and interpersonal skills to support cross-functional collaboration
• Exceptional organizational abilities with attention to detail
• Proficient in Microsoft Word, Excel, Outlook, and Teams for documentation, data management, communication, and collaboration
• Comfortable working in a fast-paced, flexible, and production-oriented environment

Compensation:

• 115-120k per yer 

Benefits

• 401k Plan offered through Fidelity Investments with company match 
• Annual Charitable Matching Gift Program
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance
• Weekly Non-Management Dinner Benefit

Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact