Senior Project Manager

The Senior Project Manager leads cross-functional initiatives that span business and technology domains, ensuring alignment with strategic goals and timely delivery. This role is responsible for managing complex projects, mentoring junior PMs, and driving continuous improvement in project execution. The ideal candidate brings deep experience in financial services, strong leadership, and a passion for operational excellence.

RESPONSIBILITIES

Project Leadership & Execution

• Lead enterprise-wide projects from initiation through delivery, managing scope, schedule, budget, and quality.
• Develop detailed project plans, resource forecasts, and risk mitigation strategies.
• Facilitate weekly status meetings and steering committee meetings.
• Ensure stakeholder alignment and manage expectations across departments.
• Assess requirements to ensure they are complete and contemplate impacts on the entire business application / systems when solutioning.

Team & Stakeholder Management

• Mentor and guide junior project managers and business analysts.
• Build strong relationships with internal teams, vendors, and external partners.
• Act as a liaison between business and IT to ensure technical solutions meet business needs.

Governance & Reporting

• Maintain project documentation including requirements, charters, RAID logs, and dashboards.
• Track KPIs and success metrics; escalate risks and issues proactively.
• Coordinate release schedules.
• Support PMO governance processes and contribute to portfolio prioritization.
• Foster a positive and ethical work environment while establishing effective. communications of matters and timely resolution of issues.

Process Optimization

• Champion project management best practices and continuous improvement.
• Identify opportunities to streamline workflows and improve delivery efficiency.
• Contribute to change management efforts to minimize business disruption.
• Support system to system integration activities and system migration efforts.

QUALIFICATIONS

• Completed Associates or Bachelors Degree from an accredited university or a combination of post-secondary education and work experience.
• A minimum of 5 years in a project management role for project management at a finance company or bank.
• Effective individual contributor, team leader and team player.
• Knowledge of project planning methodologies and tools.
• Excellent analytical, organizational and problem-solving skills.
• Excellent communication skills.
• Experience identifying and documenting business requirements.
• Knowledge and experience with MS Office tools.
• Experience with JIRA a plus.

KNOWLEDGE & SKILLS

• Demonstrated ability to build relationships, work collaboratively, and resolve problems with people at all levels across the organization, across lines of business and with third party vendors.
• Solid knowledge of practices, procedures, and principles in project management and change management.
• Able to interpret, analyze and document complex concepts.
• Strong understanding of business processes for loan originations and servicing.
• Judgment and problem-solving skills sufficient to analyze information to formulate recommendations to problems.
• Proficient in self-planning skills to schedule, organize and manage multiple activities of varying complexity according to established plans and adjusting work schedules according to changing priorities and time constraints.
• Well-developed analytical skills with strong attention to detail.
• Excellent Interpersonal, negotiation and mediation skills.
• Good judgment skills and ability to make sound decisions.
• Ability to perform in a fast-paced office environment.
• Flexibility and ability to work overtime.
• Previous experience with supporting APIs a plus.