Showroom Administrator

We are seeking a motivated and detail-oriented Administrative Assistant to join our team. This entry-level, on-site position offers an excellent opportunity for professional growth and development within our organization. The ideal candidate will provide exceptional customer service, support daily office operations, and assist various departments to ensure a smooth and efficient workflow.

Customer Service & Front Desk Support

  Answer the phone

· Greet customers and determine the purpose of their visit (retail or commercial). 

· Accept and process credit card payments at the counter and over the phone

· Process over the counter sales (cash sales)

Administrative & Office Support

· Mail – open, stamp photocopy and distribute

· Assist with work orders

· Pre and post install client follow up communication

· Handle material only post sale follow up

· Maintain Price List Files

· Maintain file cabinets and filing

· Overnight mail

· Assist with company event coordination

· Schedule Lunch and Learns with vendors for Floors Etc. employees

· General office duties

· Back up to showroom assistant

· Assist Showroom Manager with Daily Tasks

Requirements

Work environment

· This position is on-site in Timonium MD

· Workdays are Monday through Friday 9am -5pm.

Physical Demands

· Operate a computer and other office productivity machinery.

· Occasionally move product boxes up to 20 pounds for various needs.

Required qualifications 

· Excellent verbal and written communication skills

· Proven experience in an office or administrative role 

Strong organizational skills with the ability to multitask and prioritize tasks effectively

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

· Ability to work independently with minimal supervision 

  Professional appearance and demeanor

· Multiline Phone

· Microsoft Office