Patient Service Representative PD
2 weeks ago
Job Summary and Responsibilities
Pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, patient financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information, and collection of required signatures and documents. Responsible for the verification and authorization of insurance benefits on all inpatient and outpatient accounts through electronic verification system or through contact with third party payors, in order to obtain accurate and prompt reimbursement. Checks eligibility, benefits, authorization requirements, PCP approval requirements, and billing requirements, as appropriate. Submits notices of admissions to payors, as needed. Provides information and answers questions about the Dignity Health Payment Assistance program. Collects co-payments, and other patient liabilities. Enters the financial/admissions and all necessary information into the hospital information computer systems. This position must comply with the policy of Dignity Health that all employees and volunteers handling credit card information/ payments adhere to the established PCI and accounting procedures.
Job Requirements
- This position requires six months of health care experience, or an equivalent combination of experience and education in an accredited medical training program.
Preferred:
- Course work in medical terminology
- Bilingual
Where You'll Work
Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California's Central Coast. With 24/7 emergency care, comprehensive care in cardiac, orthopedics, oncology, women's and children's services, we continue to lead the region in medical innovation and excellence in healthcare.
Comprehensive Care
Dominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican's services include the only comprehensive Cancer Center in Santa Cruz County, a Total Joint Replacement program, and advanced neurological and endoscopic services. Dominican regularly receives 'A' grades for hospital safety from Leapfrog Group, and has received national recognition for superior patient safety, cardiac care, and stroke treatment from Healthgrades, a leading provider of comprehensive information about physicians and hospitals.
As Santa Cruz County's heart attack (STEMI) receiving center, Dominican Hospital provides cutting edge cardiac care. The hospital's heart attack treatment times consistently beat the national average, and the hospital offers two cardiac catheterization labs available 24 hours a day, 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure, which allows for heart valve replacement without opening a patient's chest.
Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children's Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.
One Community. One Mission. One California
Pay Range
$ $46.66 /hour
-
Patient Services Representative
1 week ago
Santa Monica, California, United States Balance Health Full timeUniversity Foot & Ankle Institute is dedicated to helping people of all ages and lifestyles get back to enjoying the activities they love. University Foot & Ankle Institute is looking for a Patient Services Representative to answer a high volume of calls, provide excellent customer service, and provide support to the practices.Duties and...
-
Client Service Representative
2 weeks ago
Santa Cruz, California, United States PetVet Care Centers Full time $22,082 per yearClient Service RepresentativeINTRODUCTIONThe purpose of this position is to serve as receptionist at Pacific and Santa Cruz Veterinary Specialists, to perform record keeping duties, to perform clerical duties related to animal patient care and treatment, and to provide miscellaneous support to the veterinary practice manager and staff. This position requires...
-
Patient Services Representative II
2 weeks ago
Santa Barbara, California, United States Sutter Health Full time $25 - $34We are so glad you are interested in joining Sutter HealthOrganization:SC - Sansum ClinicPosition Overview:Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates...
-
Patient Services Representative II
1 week ago
Santa Barbara, California, United States Sutter Health Full time $51,500 - $69,600 per yearWe are so glad you are interested in joining Sutter HealthOrganization:SC - Sansum ClinicPosition Overview:Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates...
-
Patient Services Representative II
2 weeks ago
Santa Barbara, California, United States Sutter Health Full time $25 - $34We are so glad you are interested in joining Sutter HealthOrganization:SC - Sansum ClinicPosition Overview:Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates...
-
Patient Coordinator
2 weeks ago
Santa Cruz, California, United States Akumin Full time $18 - $23The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. Specific duties include, but are not...
-
Patient Coordinator
2 weeks ago
Santa Cruz, California, United States Akumin Full time $18 - $23The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. Specific duties include, but are not...
-
Lead Patient Service Rep
2 weeks ago
Santa Monica, California, United States Cedars-Sinai Medical Center Full time $70,000 - $85,000 per yearJob ID 12629Location Santa Monica, California, United StatesJob Category AdministrativeDate posted 10/09/2025Save JobEmployees: Apply HereJob DescriptionThe Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of...
-
Parking Office Representative
1 week ago
Santa Cruz, California, United States City of Santa Cruz Full time $40,000 - $60,000 per yearThe PositionThe current vacancy is for a full-time Parking Office Representative in the Parking Division of the Public Works Department. This is a benefitted full-time position working 40 hours per week.This recruitment is open to current regular City employees and temporary employees who have accrued a minimum of 600 paid hours worked for the City of Santa...
-
Parking Office Representative
4 days ago
Santa Cruz, California, United States City of Santa Cruz, CA Full timeThe PositionThe current vacancy is for a full-time Parking Office Representative in the Parking Division of the Public Works Department. This is a benefitted full-time position working 40 hours per week.This recruitment is open to current regular City employees and temporary employees who have accrued a minimum of 600 paid hours worked for the City of Santa...
