Clinical Program Manager

Employment Status:

Full time

Shift:

Day (United States of America)

Facility:

2017 S Jefferson St - Roanoke

Requisition Number:

R156291 Clinical Program Manager (Open)

How You'll Help Transform Healthcare:

Under direction of the Medical Director, this position oversees the Carilion Medical Center Women's Perinatal Mental Health program, focusing on the mental health needs of pregnant and postpartum women. Collaborates with healthcare and community colleagues to ensure efficient, high-quality mental health support and follow-up.

Duties include, but are not limited to:

• Provide mental health services to perinatal patients within Carilion Clinic. Manage and communicate the patient's mental health care plan and transition plans effectively. Facilitate timely follow-up care and remove barriers to care transition.

• Oversee the Women's Perinatal Mental Health Program, ensuring it meets performance benchmarks. Develop and implement quality improvement initiatives and patient experience indicators.

• Work with Medical Director to establish program goals, community partnerships, and operating plans.

• Maintain productive relationships with clients, physicians, managers, and community organizations. Facilitate networking among service providers to enhance direct services to perinatal women and disseminate information to stakeholders in a timely and consistent manner.

• Ensure compliance with licensure requirements, certifications, and accrediting standards. Manage data, grants, and reporting for the program. Participate in state-level meetings and training related to perinatal mental health.

Requires knowledge of State and Federal regulations governing social services, hospital information systems, staff development strategies, change management concepts, and performance improvement processes. Also requires knowledge of legal and regulatory issues as they relate to state guidelines for child/adult abuse and reporting requirements.

Skills include management of processes, effective communication, promoting exceptional patient and employee satisfaction and the desire to be part of an interdisciplinary management team. Accountable for maintaining confidentiality of patient and organizational information.

*THIS POSITION REQUIRES A MASTER'S DEGREE IN BEHAVIORAL SERVICES FROM AN ACCREDITED UNIVERSITY.

*THIS POSITION REQUIRES: LICENSED CLINICAL SOCIAL WORKER (LCSW) OR LICENSED PROFESSIONAL COUNSELOR (LPC)

What We Require:

Education: Bachelor's degree required. Master's degree may be required depending on program focus.

Experience: Minimum 2 years of experience in clinical services, case management, or program coordination required.

Licensure/Certification: Relevant licensure required (e.g., LCSW, LPC) depending on program focus.

Other Minimum Qualifications: Strong communication, leadership, and interpersonal skills. Demonstrated ability to analyze data and manage projects. Proficiency in care coordination, program evaluation, and regulatory compliance.

Recruiter:

KIMBERLIE GONCE

Recruiter Email:

For more information, contact the HR Service Center at

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at , 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify:

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. T hat's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

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