Application Analyst I

Req #:

Category:
Information Systems and IT

Status:
Full-Time

Shift:
Day

Facility:
RWJBarnabas Health Corporate Services

Department:
IT&S Behavioral Health

Pay Range:
$83, $117,458.00 per year

Location:
225 Williamson St., Elizabeth, NJ 07202

Job Title: Application Analyst I

Location: WILLIAMSON STREET CAMPUS

Department Name: IT&S Behavioral Health

Req #:

Status: Salaried

Shift: Day

Pay Range: $83, $117,458.00 per year

Pay Transparency
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Overview
The Application Analyst I is the primary support for the assigned application,

In addition to the duties discussed in the Role Description, the Application Analyst I is responsible for the following:

Executing Application Design And Build

• Designing and building the related application
• Working with Operations, alongside members of their application team, to optimize the design of the application s capabilities and workflows
• Utilizes external resources for best practice builds and solutions
• Performing a thorough review of all Foundation Build and operational requested content and workflows for application
• Participating in unit, application, and integrated testing for implementation, upgrade, and enhancement system functionality
• Building data fields, screens, templates, and customer-defined functionality, as required
• Reviewing the proposed training curriculum alongside members of their application team
• Following build standards and maintaining synchronization between environments in collaboration with environment team

Application Support

• Providing go-live support for customers on new applications, including functionality
• Providing on-call support for application through go-live and post go-live
• Representing application in Integrated Area Workgroups
• Supporting continuous documentation of system modifications and updates

Documentation And Communication

• Maintaining continued ticket communication with customers ongoing and with closing incident, catalog and enhancement tickets Must include details in ticket resolution/closing,
• Contacting the customer regarding ticket resolution if resolved or unable to fill request,
• Logging decisions and issues/risks in designated trackers during build/projects
• Supporting application governance needs, including development of business case for decisions
• Maintaining version control of workflows, issues/risks log, and decisions tracker
• Supervising basic issues and roadblocks, escalating issues as needed
• Communicating with higher level analysts and supervisors to determine necessary escalations

Project Management

• Recommending areas for process improvement
• Assisting with development of future state materials
• Following the process for identification, tracking, resolution, and closure of all issues
• Following the change control process and any required changes
• Developing test scripts for new systems, complying with version upgrades and system modifications

Requirements

• Universal Behavioral Competency Standards
• Customer Service/Patient Satisfaction
• Provides a compassionate and supportive environment with prompt and consistent service,
• Confidentiality
• Adheres to patient rights: provides for the confidential treatment of all communications and records,
• Professionalism
• Demonstrates professionalism with families, visitors, physicians, co-workers and supervisors,
• Communication
• Listens and communicates effectively

Interested in learning more about our IT&S team? Check out this video from our leadership team

Benefits And Perks
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time

Retirement Plans

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Disability and Life Insurance

Paid Parental Leave

Tuition Reimbursement

Student Loan Planning Support

Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Community and Volunteer Opportunities

Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon

….and more

Choosing RWJBarnabas Health
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

RWJBarnabas Health is an Equal Opportunity Employer