Physician Support Rep III

3 days ago

Rochester, New York, United States University of Rochester Full time $19 - $26

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910086 Peds Hematology/Oncology

Work Shift:

UR - Day (United States of America)

Range:

UR URC 205 H

Compensation Range:

$ $

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Physician Support Specialist must be able to triage incoming calls, schedule patient appointments, obtain pertinent medical information and accurately document in the appropriate programs. Candidate will use eRecord, OnBase, RightFax, as well as distribute mail, run office related errands, and perform other duties as assigned. Candidate must demonstrate capability and desire to work independently and be a strong team player and consistently demonstrate ICARE values in each of the major responsibilities.

JOB DUTIES AND RESPONSIBILITIES:

  • Interacts with patients, families, providers, and other offices on the telephone and asses the call to understand needs, prioritize medical concerns, and obtain responses from providers and follow up with patients.
  • Schedules all necessary imaging, tests, outpatient procedures, and manages and reviews incoming referrals for proper scheduling and distribution.
  • Works with Administrative Assistant to ensure outpatient clinics are opened and closed appropriately. Works bump and reminder lists effectively, timely, and accurately.
  • Assists providers with contacting families to provide test results and provides support for requesting all necessary medical documents for internal and external needs/
  • Attends office staff meetings, schedules and prepares agenda for division meetings. Including drafting meeting minutes.
  • Provides clerical assistance, including distributing mail, and creating routine and non-routine mail correspondence to families and outside offices. Also scans documents and prepares routine faxes.

QUALIFICATIONS:

  • High School Diploma and Minimum of 2 years of relevant experience required;
  • or an equivalent combination of education and experience.
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred.
  • Demonstrated customer relations skills.
  • Minimum of two years relevant experience required or an equivalent combination of education and experience.
  • Strong customer service skills, oral communication and written communication skills are essential.
  • Knowledge of eRecord and Microsoft programs are desired.
  • The ability to work in a fast-paced, stressful environment, demonstrate efficiency in prioritizing assignments, and the ability to multi-task.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

  • Physician Support Rep III

    7 days ago

    Rochester, New York, United States University of Rochester Full time $20 - $26

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all...

  • Physician Support Rep III

    7 days ago

    Rochester, New York, United States University of Rochester Full time $26,490 - $54,980 per year

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all...

  • Aspn Iii-Ou

    2 weeks ago

    Rochester, New York, United States Highland Hospital Full time $41,920 - $55,440 per year

    Job DescriptionMedical/Surgical Observation Unit • 26-bed unit that cares for patients with an expected length of stay of 48 hours or less. • Common diagnosis includes pneumonia, urinary tract infections, asthma/COPD exacerbation, cellulitis and chest pain. • Common surgical diagnoses include mastectomy, thyroidectomy, appendectomy, kidney stone...

  • Discharge Lounge RN III

    2 weeks ago

    Rochester, New York, United States Highland Hospital Full time $54,000 per year

    Job DescriptionThe Highland Discharge Lounge RN is a new position to help facilitate flow throughout the hospitalHOURS - Monday through Friday/ 10am - 6:30pm.  No holidays.The Highland Discharge Lounge RN provides professional nursing services for patients and their families and/or for the nursing department. They collaborate with other health care...

  • RN III for Discharge lounge

    3 days ago

    Rochester, New York, United States Highland Hospital Full time

    Job DescriptionThe Highland Discharge Lounge RN is a new position to help facilitate flow throughout the hospital The Highland Discharge Lounge RN provides professional nursing services for patients and their families and/or for the nursing department. They collaborate with other health care providers and health care team members to achieve expected patient...

  • ASPN III- Experienced Nurse West 7

    5 days ago

    Rochester, New York, United States Highland Hospital Full time

    Job DescriptionProvides professional nursing services for patients and their families and/or for the nursing department. Collaborates with other health care providers and health care team members to achieve expected patient outcomes and improve the care environment. Nurses use the nursing process and evidence based practice to coordinate and provide direct...

  • Pharmacy Access Rep III

    16 hours ago

    Rochester, New York, United States University of Rochester Full time

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all...

  • Outpatient Access Rep III

    7 days ago

    Rochester, New York, United States University of Rochester Full time $19 - $26

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all...

  • Outpatient Access Rep III

    2 weeks ago

    Rochester, New York, United States University of Rochester Full time $19 - $25

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all...

  • Experienced Nurse III-West 6: General Medicine Unit

    7 days ago

    Rochester, New York, United States Highland Hospital Full time $41,520 - $54,440 per year

    Job DescriptionWest 6 is a General Medicine Unit looking to add friendly, compassionate, and hardworking individuals to their team Provides professional nursing services for patients and their families and/or for the nursing department. Collaborates with other health care providers and health care team members to achieve expected patient outcomes and...