Customer Success Internship

4 days ago

Clearwater FL, United States TeamViewer Full time

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
We are looking for an energetic Customer Success Intern to help drive our growth and assist in administrative tasks within the Customer Success & Sales departments.

  • Resolve tickets and streamline those requests to the proper teams
  • Assist Customer Success team with client research
  • Analyze customer data to help team propose new products
  • Answer written inquiries through our e-mail system
  • Maintain clean data in our CRM
  • Work in close cooperation with our customer care team and the enterprise team
  • Schedule meetings for representatives

Qualifications

  • You must be Enrolled in University (virtual or on-site)
  • A communicative, marketing-oriented attitude
  • Enjoy interacting with people
  • Passion for sales & a desire to learn
  • Ability to maintain confidentiality of all aspects of job responsibilities
  • Ability to multi-task and work in a fast-paced environment
  • Microsoft Office-Word, Excel, Teams and/or other software/database skills
  • Excellent oral, written, communication and phone skills
  • Strong data entry/typing skills
  • Enthusiasm for research and special projects
  • Self-motivated and able to work independently with minimal supervision

Additional Information

  • Work location: Office - Onsite – Clearwater, FL (no remote days)
  • This position will require a minimum of 20 hours per week and a maximum of 29 hours per week
  • Competitive Hourly compensation / business casual dress code
  • We offer perks like free snacks, company celebrations, team events, health & wellness activities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

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